Rights of parties at hearing.

A hearing shall include, at a minimum, the following rights for both parties: (a) To represent oneself or to be represented by counsel; (b) To examine or cross-examine witnesses; (c) To submit evidence (including the use of interrogatories); (d) To present oral arguments; and (e) To receive a transcript of recording of the proceedings on request. In any hearing, the agency has the burden of proof and must establish substantial evidence of a violation.