GAO STUDY ON FEE TRANSPARENCY BY FIXED BASED OPERATORS.

SEC. 750. GAO STUDY ON FEE TRANSPARENCY BY FIXED BASED OPERATORS. (a) In General.—The Comptroller General shall conduct a study reviewing the efforts of fixed based operators to meet their commitments to improve the online transparency of prices and fees for all aircraft and enhancing the customer experience for general and business aviation users. (b) Contents.—In conducting the study described in subsection (a), the Comptroller General, at a minimum, should evaluate the fixed based operator industry commitment to “Know Before You Go” best business practices including— (1) fixed based operators provisions for all general aviation and business aircraft types regarding a description of available services and a listing of applicable retail fuel prices, fees, and charges; (2) the accessibility of fees and charges described in paragraph (1) to aircraft operators on-line and in a user-friendly manner and with sufficient clarity that a pilot operating a particular aircraft type can determine what will be charged; (3) efforts by fixed based operators to invite and encourage customers to contact them so that operators can ask questions, know any options, and make informed decisions; and (4) any practices imposed by an airport operator that prevent fixed based operators from fully disclosing fees and charges. (c) Report Required.—Not later than 18 months after the date of enactment of this Act, the Comptroller General shall submit to the appropriate committees of Congress a report containing the results of the review required under this section.