FL OIR Informational Memorandum OIR-14-01M
The crime victims exemption, and the Florida Crimes Compensation Act
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INFORMATIONAL MEMORANDUM
OIR-14-01M
ISSUED
April 8, 2014
Florida Office of Insurance Regulation
Kevin M. McCarty, Commissioner
TO ALL INSURERS AUTHORIZED TO WRITE PROPERTY & CASUALTY OR
HEALTH INSURANCE IN FLORIDA
The purpose of this memorandum is to remind insurers authorized to write property &
casualty or health insurance in Florida of the requirements of Section 624.128,
Florida Statutes (2013), the crime victims exemption, and the Florida Crimes
Compensation Act.
The Florida Office of Insurance Regulation is reminding insurers of the Florida Crimes
Compensation Act (Act) and the requirement that insurers waive policy deductibles or
copayments for persons determined by the Office of the Attorney General to be eligible
for relief under the Act. A copy of a letter from the Office of the Attorney General is
attached.
Section 624.128 of the Insurance Code provides:
Crime victims exemption.—Any other provision of the Florida Statutes to
the contrary notwithstanding, the deductible or copayment provision of
any insurance policy shall not be applicable to a person determined
eligible pursuant to the Florida Crimes Compensation Act, excluding s.
960.28.
History.—s. 17, ch. 94-342.
Eligibility is determined solely by the Office of the Attorney General and may not be
revisited by insurance companies. Eligible insureds will receive a notice of waiver issued
by the Office of the Attorney General that should be filed with their claim. Upon receipt
of the notice of waiver, a company must pay for a covered loss even if the loss does not
exceed the deductible or copayment provided in the policy.
The Act and the requirement in the Insurance Code for a deductible or copayment waiver
may apply in certain situations where only property damage is suffered
y the Office of the Attorney General that should be filed with their claim. Upon receipt
of the notice of waiver, a company must pay for a covered loss even if the loss does not
exceed the deductible or copayment provided in the policy.
The Act and the requirement in the Insurance Code for a deductible or copayment waiver
may apply in certain situations where only property damage is suffered. The Act affords
relief to several classes of eligible individuals, including, but not limited to, victims who
suffer personal physical injury or death, as well as “elderly persons or disabled adults
who suffer property loss that causes substantial diminution in their quality of life.”
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Once the Office of the Attorney General has determined that an individual is eligible
under the Act, that individual is exempt from the deductible or copayment provision of
any insurance policy for a claim resulting from the related crime. Each insurer must have
internal claims practices and procedures in place to properly adjust losses of individuals
eligible under the Act.
If you have any questions regarding the contents of this memorandum, please contact
Patrick Flemming, Assistant General Counsel, Florida Office of Insurance Regulation, at
Patrick.Flemming@floir.com or (850) 413-4276.