33-103.013. Classification of Grievance

Following receipt of the grievance or appeal, a computer-generated receipt or Part C of Form DC1-303 shall be completed and sent to the inmate unless the grievance is returned for one or more of the reasons cited in Rule 33-103.014, F.A.C. Form DC1-303 is incorporated by reference in Rule 33-103.006, F.A.C. The subject area of the receipt shall indicate the major topic area of the grievance or appeal according to the following classifications: (1) Transfers – Complaints or objections concerning movement to and from institutions and facilities. (2) Program Assignments – Complaints or objections concerning work, education, housing and other assignments; custody and security classification; classification decisions and actions; progress reviews; or protective custody. (3) Communications – Complaints or objections concerning mail, visiting, telephones, packages, letters and requests to staff. (4) Confinement – Complaints or objections concerning administrative and disciplinary confinement, privileges, program participation, or living conditions. (5) Discipline – Complaints concerning the entire disciplinary process, excluding specific complaints concerning the conditions of confinement. (6) Institutional Operations – Complaints concerning clothing, sanitation, time schedules, general policies, heat and ventilation, safety, security matters, privileges, services and activities. (7) Medical and Dental – All complaints concerning medical, dental, psychiatric and psychological services, and HIPAA. (8) Legal – Complaints concerning sentence computation, release dates, gain time, jail time credits, religious accommodations, or due process. (9) Grievance Process – Forms unavailable, response not received. (10) Complaints Against Staff – Discrimination, harassment, negligence, improper conduct or language. (11) Personal Property – Loss, damage, confiscation, or transfer of personal property. (12) Food Service – Complaints concerning any aspect of food service. (13) Miscellaneous – All other types of complaints not covered above. (14) Admissible Reading Material: Complaints filed pursuant to Rules 33-103.009 and 33-501.401, F.A.C. (15) ADA – Americans with Disabilities Act. (16) Inmate Trust Fund Equipment – All complaints concerning inmate trust fund equipment or related services.