HAR §11-218-3.5. Rights of consumers to communication access services

Any person who is deaf, hard of hearing, or deaf-blind; or any hearing consumer; as provided in section 11-218-3; shall be provided communication access services when necessary to provide effective communication in any program or activity of a state agency. Persons who are deaf, hard of hearing, or deaf-blind who request communication access services for any program or activity may identify and request their preferred providers. The requirement for a certified or credentialed provider may be waived if the person who is deaf, hard of hearing, or deaf-blind indicates a preference for someone who does not have a credential or certification. The state agency shall document instances when a person requests a provider that does not have a credential or certification. [Eff and comp AUG 14 2020 ] (Auth: HRS §348F-6) (Imp: HRS §348F-3)