HAR §17-684.1-35. Case management services

The department may provide case management services to support and strengthen the individual’s capacity to become economically self-sufficient by facilitating access to resources and opportunities. Case management activities may include, but are not limited to, the following: (1) Assisting the individual and the family to obtain services needed to assure compliance with program requirements; (2) Facilitating the individual’s placement in appropriate activities or services and access to activities and programs through referrals to appropriate services; (3) Conducting assessments of the individual’s use of services; (4) Facilitating communication between the individual and service providers; (5) Providing encouragement and support; (6) Monitoring and tracking the individual’s progress to ensure receipt of required assistance in a timely and effective manner; and (7) Participating in administrative hearings involving E&T enrollees and participants pursuant to chapter 17-602.1. [Eff