HAR §18-237-13
HAR §18-237-13. Amended and renumbered
Cite as Haw. Code R. § 18-237-13
§18-237-13-01
Tax on manufacturers. Containers and packaging materials. See section 18-237-
4(b). [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-237-13-01 12/27/90] (Auth: HRS §§231-3(9),
237-8) (Imp: HRS §237-13)
§18-237-13-02
Tax on business of selling tangible personal property; producing. (a) Recapping
tires or selling tangible personal property for use in recapping tires.
(1)
Sales by recapper. This paragraph applies to a person who purchases used tires or accepts
used tires as trade-ins and subsequently recaps the same for the person’s own stock for sale.
When tires covered by this paragraph are sold, the sales take the rate of:
(A) One-half of one per cent if made to another person who purchases the tires for
purposes of resale; and
(B)
Four per cent if made for consumption or use by the purchaser and not for resale.
Example 1: A tire recapper (taxpayer R) sells tires from stock to a service station
operator (taxpayer S) who purchases the tires for purposes of resale. Taxpayer R is subject
to the general excise tax at the rate of one-half of one per cent on the amount received from
taxpayer S.
Example 2: A tire recapper (taxpayer R) sells tires from stock to a customer who
installs the tires on the customer’s family automobile. Taxpayer R is subject to the general
excise tax at the rate of four per cent on the amount received from the customer.
(2)
Sales by purchaser of recapped tires. This paragraph applies to the gross income of a person
who purchases recapped tires for purposes of resale. When tires covered by this paragraph
are sold, such sales take the rate of:
(A) One-half of one per cent if made to another person who purchases the tires for
purposes of resale; and
(B)
Four per cent if made for consumption or use by the purchaser and not for resale.
(3)
Sales of tangible personal property for use in tire recapping. This paragraph applies to
a person who sells tangible personal property for use in tire recapping. When personal
property covered by this paragraph is sold to a person using or consuming the personal
property in tire recapping, such sales take the rate of:
(A) Four per cent if made to a tire recapper whose gross income is taxable at the rates
stated in section 18-237-13-06.11; and
(B)
One-half of one per cent if made to a tire recapper whose gross income is taxable at
the rates stated in paragraph (1).
(b)
Furnishing or use of trading stamps and similar devices. See section 18-237-13-10.
(c)
Containers and packaging materials. See section 18-237-4(b).
(d)
Resale certificates and sales at wholesale. This subsection sets forth the application of section 237-
13(2)(F), HRS.
(1)
Scope. A seller, in proper cases, may take from the purchaser of tangible personal property a
certificate, in the form the director prescribes, certifying that the sale is a sale at wholesale.
This subsection sets forth the effect as to resale certificates; defines “sales at wholesale”; sets
forth the duties of sellers and purchasers in determining whether a sale is at wholesale; and
prescribes the form of the certificate referred to in this subsection and in the administration
and enforcement of these rules as a “resale certificate”.
(2)
Effect of rules as to resale certificates.
(A) A purchaser who furnishes a resale certificate in one of the prescribed general forms
to a seller who accepts the certificate, thereby makes the certificate applicable to each
sale of tangible personal property by the seller to that purchaser until the certificate is
HRS §237-13(1)
HRS §237-13(2)
237- 17 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-02
revoked by notice in writing, except those orders as to which it is specified in writing
that the certificate does not apply. A special form of resale certificate is prescribed for
use by sellers, at their option, for certain sales to purchasers who are in the contracting
business, or who are subject to taxation as if so engaged. A purchaser who furnishes
a resale certificate thereby makes the certificate applicable to each sale of materials
or commodities made by the seller to that purchaser in connection with the particular
work or project identified by this special form of resale certificate until the certificate
is revoked by notice in writing, except those orders as to which it is specified by notice
in writing that the certificate does not apply.
(B)
A purchaser, by giving a resale certificate in any of the prescribed forms to a seller
who accepts the certificate, certifies that unless the purchaser gives notice in writing,
which either specifies that the certificate does not apply to a particular order or revokes
the certificate altogether, the purchaser will upon demand of the seller pay to the seller
the amount of the additional tax which by reason thereof is imposed upon the seller
in the event any sale of tangible personal property by the seller to the purchaser (or in
the case of a resale certificate in the special form, any sale made in connection with
the particular work or project identified by the special form) is not in fact a “sale at
wholesale,” as defined by section 18-237-4, or is not a sale at wholesale to the extent
stated in the resale certificate, as the case may be.
(C)
If no resale certificate is given, or if there is a certificate but not in the proper form, or
if the certificate is made inapplicable to a specific sale by a notice in writing, or if the
certificate is revoked, there is a presumption that the sales which, in whole or in part,
are not covered by an applicable certificate in the proper form, are not at wholesale.
However, this presumption does not apply if the seller is one having a business which
consists exclusively of sales at wholesale, as defined.
(D) The additional amount which the seller may require the purchaser to pay pursuant to
subparagraph (B), is illustrated by the following examples:
Example 1: Seller manufactures animal feed as a by-product. On a sale as to which
there is an applicable resale certificate, seller’s price is $100. Tax is reported and remitted by
the seller in the amount of $.50, at the one-half of one per cent manufacturing rate. However,
the sale in fact is not at “wholesale” because the feed is used by the purchaser for feeding
saddle animals. Seller is assessed at the four per cent rate applicable to sales other than at
wholesale. The purchaser is liable to pay the seller $4.
Example 2: The facts are the same except that the seller is a producer of agricultural
products, which are the subject of the sale. The amount which the purchaser is liable to pay
the seller is $4.
Example 3: The sale is of animal feed brought in from the mainland. On a sale where
there is an applicable resale certificate, seller’s price is $100. Tax is reported and remitted
by the seller in the amount of $.50, at the one-half of one per cent wholesale rate. However,
the sale in fact is not at “wholesale” because the feed is used by the purchaser for feeding
saddle animals. Seller is assessed at the four per cent rate applicable to sales other than at
wholesale. The purchaser is liable to pay the seller $4.
Example 4: The sale is of cement brought in from the mainland. On a sale where there
is an applicable resale certificate, seller’s price is $100. Tax is reported and remitted by the
seller in the amount of $.50, at the one-half of one per cent wholesale rate. However, the sale
in fact is not at “wholesale” because the project consists in the improvement of a rental unit
owned by the purchaser and which the purchaser continues to hold. Seller is assessed at the
four per cent rate applicable to sales other than at wholesale. The purchaser is liable to pay
the seller $4.
(3)
“Sale at wholesale”, defined. See section 18-237-4.
(4)
Duties of the seller. It is the duty of the seller, under the penalties prescribed by sections
237-41, 237-48, 231-34, and 231-39, HRS, to:
(A) Refuse to accept a resale certificate if it is not in proper form and properly made
out; or if having due regard to the type of property sold, the nature and character of
the business of the purchaser, and the generally known customs or practices of the
§18-237-13-02.01
GENERAL EXCISE TAX LAW
237- 18 (Unofficial Compilation as of 12/31/2025)
purchaser’s trade, it appears that the sales made to the purchaser will not be sales at
wholesale, or will not be sales at wholesale to the extent stated in the certificate;
(B)
Make inquiry and ascertain the facts when, having due regard to the type of property
sold, the nature and character of the business of the purchaser, and the generally
known customers or practices of the purchaser’s trade, the seller has reason to believe
that some of the sales to the purchaser, in addition to those of which the seller is
notified, are not sales at wholesale;
(C)
Report for taxation at the rate of four per cent all sales of tangible personal property
which the seller knows are not sales at wholesale, unless upon inquiry the seller
ascertains the facts as to those sales which, in fact, are sales at wholesale;
(D) Keep as a part of the seller’s records all resale certificates accepted by the seller,
notices of inapplicability of such resale certificates to particular sales, and notices of
revocation of such certificates; and
(E)
Keep proper records, as required by section 237-14, HRS, correctly segregating the
items of gross income, gross proceeds of sales, and value of products taxable at less
than four per cent, in order that a lesser rate may be applied.
(5)
Duties of the purchaser. It is the duty of the purchaser, under the penalties prescribed by
sections 237-41, 237-48, and 231-34, HRS, to:
(A) Furnish to sellers only resale certificates as are in proper form and properly made out;
(B)
Give notice of revocation of resale certificates furnished to sellers, if the purchaser
no longer holds a general excise tax license, if the purchaser has a different license
number under the general excise tax law from that stated on the certificate, or in any
other case of a material change in facts;
(C)
Furnish to sellers the facts as to whether sales are at wholesale; and
(D) Keep as a part of the purchaser’s records copies of all resale certificates given by the
purchaser, notices of inapplicability of such resale certificates to particular sales, and
notices of revocation of such certificates.
(6)
Forms of resale certificates. Three forms of resale certificates are prescribed, two types of
general form and a special form which may be used by sellers, at their option, for sales to
purchasers who are in the contracting business, or who are subject to taxation the same as
if engaged in the contracting business, of materials and commodities as set forth in section
18-237-4(a)(3), in connection with a particular project identified in the special form of
certificate. [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-237-13-02
12/27/90] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§18-237-13-02.01 Tax on business of selling tangible personal property by an out-of-state seller,
including drop shipments. (a) For the purposes of this section:
“Accept or Acceptance” means the purchaser or its agent inspecting the tangible personal property
and taking physical possession of the tangible personal property or having dominion and control over the tangible
personal property.
“Agent” means a person authorized by the purchaser to act on behalf of the purchaser and includes the
power to inspect and accept or reject the tangible personal property.
“Delivery” means the act of transferring possession of tangible personal property. It includes, the
transfer of goods from consignor to freight forwarder or for-hire carrier, from freight forwarder to for-hire carrier,
one for-hire carrier to another, or for-hire carrier to consignee.
“Drop Shipment”, sometimes known as direct delivery, means the delivery and acceptance of tangible
personal property by a customer in Hawaii from a manufacturer or wholesaler who is someone other than the seller
with whom the customer placed the order.
“Landed value” means the value of imported tangible personal property which is the fair and reasonable
cash value of the tangible personal property when it arrives in Hawaii. It includes the sales price, shipping and
handling fees, insurance costs, and customs duty. It does not include sales tax paid to another state.
“Nexus” means the activity carried on by a seller in Hawaii which is sufficiently connected with the
seller’s ability to establish or maintain a market for its products in Hawaii. It includes issues of taxability addressed
under the Due Process and Commerce Clauses of the United States Constitution to support the application of the
general excise tax and the use tax under chapters 237 and 238, HRS, respectively.
“Place of delivery” means the state or place where the purchaser or its agent accepts a delivery of
tangible personal property.
(b)
Imposition of general excise tax on sales of tangible personal property to customers in Hawaii.
Section 237-13, HRS, imposes “privilege taxes against persons on account of their business and other activities in the
HRS §237-13(2)
237- 19 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-02.01
State . . . .” Section 237-2, HRS, states that “business” includes “all activities (personal, professional, or corporate),
engaged in or caused to be engaged in with the object of gain or economic benefit either direct or indirect . . . .”
(1)
The act or place of passing of title is not the determinative factor for purposes of imposing
the general excise tax. In states imposing a retail sales tax where a sale is defined as the
transfer of title or ownership, the place where title passes may be relevant. The general
excise tax, however, is not a sales tax imposed when title passes. Rather, the general excise
tax is a gross receipts tax imposed when business is transacted in Hawaii.
(2)
The general excise tax law looks to the place of delivery of tangible personal property to
determine whether the sale of tangible personal property is business transacted in Hawaii.
(3)
Hawaii does not impose the general excise tax on sales of tangible personal property which
originate outside of this State unless the place of delivery of the tangible personal property is
in Hawaii and the seller has nexus. There must be both: (1) a place of delivery within Hawaii
by the purchaser, or its agent; and (2) the seller must have nexus for the general excise tax to
apply to a particular sale. The general excise tax will not be imposed if one of these elements
is missing.
(4)
Delivery of tangible personal property to a freight consolidator, freight forwarder, or for-hire
carrier utilized only to arrange for and/or transport the tangible personal property does not
constitute acceptance of the tangible personal property by the purchaser or its agent unless
the freight consolidator, freight forwarder, or for-hire carrier has expressed written authority
to accept the tangible personal property as an agent for the purchaser. Simply signing the bill
of lading without this expressed written authority is not sufficient.
(5)
When the place of delivery of the tangible personal property is to a customer in Hawaii and
the seller has nexus, the sale of that tangible personal property constitutes business subject
to the general excise tax. Section 237-22, HRS, states that gross income or gross proceeds
of sale will be exempt if the State is prohibited from taxing the gross income under federal
law or constitutional principles. If an out-of-state seller has no nexus with Hawaii, its gross
income or gross proceeds of sale would be exempt under section 237-22, HRS.
(c)
Imposition of the use tax on the sale of tangible personal property to a customer in Hawaii. Section
238-2, HRS, imposes use tax “on the use in this State of tangible personal property which is imported . . . for use in the
State” if it is purchased from a seller that does not have a general excise tax license. All tangible personal property used
or consumed in the State is subject to a uniform tax burden irrespective of whether it is acquired within or without the
State.
(1)
The use tax is levied on the importer of tangible personal property based upon the landed
value of the tangible personal property imported.
(2)
The tax rate is one-half of one per cent if the tangible personal property is intended for resale
at retail, four per cent if the tangible personal property is intended for consumption or use by
the importer or purchaser, or no tax if the tangible personal property is intended for resale to
a reseller licensed under the general excise tax law.
(d)
The liability for paying the general excise tax or the use tax is dependent on all the factual
circumstances.
(e)
The following is an example involving two parties and is treated as a single transaction.
Example: S, an out-of-state seller of tangible personal property, receives an order over
the telephone or through the mail, from H, a Hawaii customer who is the ultimate consumer.
H requests that the tangible personal property be delivered to H in Hawaii. S ships the tangible
personal property for delivery to and acceptance by H in Hawaii.
The additional fact as to whether or not S has nexus with Hawaii determines the result in this
example:
(1)
If S has nexus with Hawaii, S’s sale of tangible personal property constitutes
business in Hawaii for purposes of the general excise tax law. As a result, S must
obtain a general excise/use tax license. S is considered the importer for resale at
retail and is subject to the use tax at one-half of one per cent. S is also subject to
the general excise tax at four per cent on the sale.
(2)
If S does not have nexus with Hawaii, pursuant to section 237-22, HRS, the
general excise tax is not imposed upon S. Because S is not a licensed seller and
the import is for consumption by H, H is subject to the use tax at four per cent.
(f)
The following is an example of a drop shipment that involves three parties and is treated as two
separate transactions.
§18-237-13-03
GENERAL EXCISE TAX LAW
237- 20 (Unofficial Compilation as of 12/31/2025)
Example: S, an out-of-state seller of tangible personal property, receives an order over the
telephone or through the mail, from H, a Hawaii customer who is the ultimate consumer. W is an
out-of-state wholesaler of tangible personal property. S notifies W of the order and requests that
W ship the tangible personal property directly to H in Hawaii. W then ships the tangible personal
property for delivery to and acceptance by H in Hawaii.
The following are the results when differing additional facts as to whether S and W have
nexus with Hawaii and are properly licensed under the general excise tax law are incorporated into
the example:
(1)
If neither S nor W has nexus with Hawaii and both are unlicensed, the
importation of the tangible personal property by H is from an unlicensed seller
for consumption. H is subject to the use tax at four per cent.
(2)
If S has nexus with Hawaii and is licensed but W is unlicensed and has no
nexus, S is considered to have imported the tangible personal property for resale
at retail and is subject to the use tax at one-half of one per cent. The sale from
S to H is a retail sale. S’s gross income from the sale is subject to the general
excise tax at the rate of four per cent.
(3)
If both S and W have nexus with Hawaii and are licensed, both sales would
be subject to the general excise tax. The sale from W to S is a wholesale sale.
W’s gross income is taxable at one-half of one per cent. The sale from S to
H is a retail sale. S’s gross income is taxable at four per cent. There is no use
tax because W imported the tangible personal property for resale to a licensed
reseller.
(4)
If W has nexus with Hawaii and is licensed but S is unlicensed and has no nexus,
the sale from W to S does not qualify as a wholesale sale under section 237-4(1),
HRS, because S is not a licensed seller for general excise purposes, therefore, W
is subject to the general excise tax at the rate of four per cent. W is considered to
have imported the tangible personal property for resale at retail and is subject to
the use tax at one-half of one per cent. The general excise tax is not imposed on
the sale from S to H because S does not have sufficient nexus with Hawaii. Since
W is the importer of the tangible personal property and H is not, H would not be
subject to the use tax. [Eff 5/26/98 ] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS
§§237-4(1), 237-13(2), 237-21, 237-22, 238-2, 238-3(c))
§18-237-13-03
Tax upon contractors. (a) For the purposes of this section:
“Contractor” includes every person engaging in the business of contracting to erect, construct, repair, or
improve buildings or structures, of any kind or description, including any portion thereof, or to make any installation
therein, or to make, construct, repair, or improve any highway, road, street, sidewalk, ditch, excavation, fill, bridge,
shaft, well, culvert, sewer, water system, drainage system, dredging or harbor improvement project, electric or steam
rail, lighting or power system, transmission line, tower, dock, wharf, or other improvements; every person engaging
in the practice of architecture, professional engineering, land surveying, and landscape architecture, as defined in
section 464-1, HRS; and every person engaged in the practice of pest control or fumigation as a pest control operator
as defined in section 460J-1, HRS.
“Licensed specialty contractor” means the same as the term is defined in section 444-7, HRS, in chapter
16-77 and in Exhibit A entitled, Specialty Contractors Classifications, located at the end, and made a part, of this
chapter, and who is licensed under chapter 444, HRS.
“Owner-contractor” means an owner or lessee of property who builds or improves residential, farm,
industrial, or commercial buildings or structures on such property for the owner-contractor’s own use, or for use by
the owner-contractor’s grandparents, parents, siblings, or children and does not offer such building or structure for
sale or lease, as distinguished from the business of contracting which is taxed under section 237-13(3)(D), HRS. The
sale or lease, or offering for sale or lease, of such structure within one year after completion is prima facie evidence
that the construction or improvement of such structure was undertaken for the purpose of sale or lease; provided that
this shall not apply to residential properties sold or leased to employees of the owner or lessee; provided further that
the owner or lessee registers for an exemption from the contractors licensing law, under section 444-9.1, HRS.
“Person” means the same as the term is defined in section 237-1, HRS.
“Prime contractor” means a person who: (1) contracts directly with the owner, lessor, lessee, developer,
mortgagor, mortgagee, or any other person, including another contractor or licensed specialty contractor, to engage
in the activities listed in the definition of a contractor in chapter 237, HRS; or (2) performs the activities listed in the
definition of a contractor in chapter 237, HRS, except that this does not include an owner-contractor.
HRS §237-13(3)
237- 21 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-03
“Subcontractor” means a person who contracts with the prime contractor to engage in the activities listed
in the definition of a contractor in chapter 237, HRS, and this rule.
(b)
Subcontract deduction. Section 237-16, HRS, imposes the general excise tax at the rate of four per
cent upon the gross income received or derived from the business of a contractor. That section, however, does not apply
to gross income received from contracting with the state, county, or federal government, those persons exempted under
section 237-23, HRS, and those persons licensed under chapter 237, HRS.
The gross income of a contractor which is not subject to taxation under section 237-16, HRS, however,
shall be subject to taxation under section 237-13(3), HRS. Section 237-13(3)(A), HRS, imposes the general excise
tax at the rate of four per cent on the gross income of the contracting business. A prime contractor is allowed a
deduction from gross income for payments made to a subcontractor or licensed specialty contractor; provided the
requirements of section 237-13(3)(B), HRS, and this section are satisfied.
These requirements are as follows:
(1)
The prime contractor is licensed under chapter 237, HRS;
(2)
The subcontractor or specialty contractor is licensed under chapter 237, HRS;
(3)
The subcontractor is a contractor as defined in section 237-6, HRS, or the subcontractor is a
specialty contractor licensed by the department of commerce and consumer affairs, pursuant
to chapter 444, HRS, except that where a prime contractor and subcontractor or specialty
contractor perform work exclusively on federal property the specialty contractor must be
licensed under chapter 237, HRS, but need not be licensed pursuant to chapter 444, HRS;
(4)
The general excise taxes due on the amount claimed as a deduction by the prime contractor
must be paid by the subcontractor or the licensed specialty contractor or by the prime
contractor on behalf of the subcontractor or the licensed specialty contractor.
The prime contractor may attempt to secure the payment of the excise tax by the
subcontractor or licensed specialty contractor by issuing a check payable jointly to the
subcontractor or licensed specialty contractor and the department of taxation for the amount
of the general excise tax due for the work done by the subcontractor or licensed specialty
contractor. Subsequently, the subcontractor or licensed specialty contractor may sign
the check and deposit it with the department of taxation. If the subcontractor or licensed
specialty contractor fails to deposit the check with the department of taxation, however, the
prime contractor shall not be entitled to the subcontract deduction.
Rather than relying upon the subcontractor or licensed specialty contractor to pay the tax to
the department of taxation, the prime contractor may withhold the general excise tax from
the gross income paid to the subcontractor or licensed specialty contractor and remit those
taxes to the department of taxation together with a separate general excise tax return with the
name and general excise number of the subcontractor or licensed specialty contractor. There
must exist, however, some indicia that the subcontractor or licensed specialty contractor has
authorized the prime contractor to withhold the tax due and remit the tax to the department
of taxation. The prime contractor shall provide the subcontractor with a copy of the general
excise tax return filed by the prime contractor on behalf of the subcontractor or licensed
specialty contractor. A copy of the general excise tax return may serve as the receipt required
by section 231-13(3)(B), HRS.
The department of taxation may audit the prime contractor and disallow the prime
contractor’s subcontract deduction if the tax is not paid by the subcontractor or licensed
specialty contractor or by the prime contractor on behalf of the subcontractor or licensed
specialty contractor. If the subcontract deduction is disallowed, the prime contractor shall
pay to the department of taxation the amount of the additional tax due, including any
applicable interest from the date of the filing of the return in which the prime contractor
claimed the subcontract deduction. The statute of limitations for collecting the tax and
interest from the prime contractor shall run from the date of the filing of the return in which
the prime contractor claimed the subcontract deduction. If the department of taxation
collects the tax and interest relating to a disallowed subcontract deduction from the prime
contractor, the department will not subsequently attempt to collect a tax which is attributable
to the disallowed subcontract deduction from the subcontractor or licensed specialty
contractor who initially failed to pay the tax; and
(5)
The prime contractor shall provide the department of taxation with the name and general
excise number of each subcontractor or licensed specialty contractor for which the deduction
is claimed and the total amount of gross proceeds paid to each subcontractor or licensed
specialty contractor. The prime contractor shall report this information on either the back
side of the prime contractor’s general excise tax monthly, quarterly, or semi-annual return
and summarized on the annual return or on a separate schedule attached to the respective
§18-237-13-03
GENERAL EXCISE TAX LAW
237- 22 (Unofficial Compilation as of 12/31/2025)
returns. A prime contractor may claim the subcontract deduction only when the prime
contractor correctly reports its gross income as contracting income on the prime contractor’s
general excise tax returns. Thus, a taxpayer who reports gross income as professional
services, rather than as contractor income, is erroneously reporting the income and will be
questioned by the department of taxation about the subcontract deduction.
(c)
Whether a prime contractor qualifies for the subcontract deduction shall be determined on the basis
of all the facts of each particular case. The application of this deduction is illustrated in the following examples:
Example 1: ABC Construction Company, a contractor licensed under chapter 237, HRS,
is the prime contractor in the construction of a commercial building for $100,000. ABC then
subcontracts various aspects of the job to architect W for $10,000, engineer X for $10,000, land
surveyor Y for $10,000, and landscape architect Z for $10,000, all of whom are licensed pursuant
to chapters 237 and 444, HRS, and are included in the definition of a contractor in section 237-
6, HRS. Section 237-13(3)(B), HRS, allows a prime contractor a deduction for payments to
subcontractors and licensed specialty contractors. Accordingly, ABC, the prime contractor, is
subject to the general excise tax at the rate of four per cent on $60,000, which is the $100,000
contract less the $10,000 taxable to each of the four subcontractors, W, X, Y, and Z. W, X, Y, and
Z are subject to the general excise tax at the rate of four per cent on the payments received from
ABC.
Example 2: Assume the same facts as in Example 1, except that W fails to pay the general
excise tax due on the payment that W receives from ABC and ABC claims the subcontract
deduction for the payment to W. ABC shall pay to the director, upon demand, $400, which is the
amount of the additional tax due on the amount W received.
Example 3: X, an engineer, contracts for $100,000 to perform engineering work on a
building. X is acting as a prime contractor and subcontracts $10,000 of the engineering work
to Y, another engineer who specializes in designing fire sprinkler systems. X reports the gross
income for the contract as professional services and deducts $10,000 from gross income for the
subcontract for Y. This deduction will be questioned because X incorrectly reported the gross
income received as professional services. Providers of professional services are not allowed to
take subcontract deductions. If X had correctly reported the gross income as contracting income,
the subcontract deduction would not be questioned.
Example 4: ABC Construction Company, a contractor licensed under chapter 237, HRS, is
the prime contractor in the renovation of a residential building for $50,000. While renovating the
building, ABC discovers termites and subcontracts with DEF Pest Control Operator, a pest control
operator licensed pursuant to chapters 237 and 460J, HRS, to fumigate the building for $5,000.
Additionally, ABC subcontracts a portion of the job for $5,000 to GHI Acoustical and Installation
Contractor, a specialty contractor licensed pursuant to chapters 237 and 444, HRS. Section 237-
13(3)(B), HRS, allows a prime contractor a deduction for payments to subcontractors and licensed
specialty contractors. Accordingly, ABC, the prime contractor, is subject to the general excise tax
at the rate of four per cent on $40,000, which is the $50,000 contract less the $5,000 taxable to
DEF, the subcontractor, and the $5,000 taxable to GHI, the licensed specialty contractor. DEF and
GHI are subject to the general excise tax at the rate of four per cent on the payments received from
ABC.
Example 5: ABC Land Planning Company works with architects and engineers to plan
construction projects by providing financial and market analysis and feasibility studies. ABC
contracts with X Landscape Surveyor and Y Landscape Architect, who are both licensed under
chapter 237, HRS, and are included in the definition of a contractor in section 237-6, HRS, to do
various aspects of the projects. Section 237-13(3)(B), HRS, allows a prime contractor a deduction
for payments to subcontractors and licensed specialty contractors. ABC is not a prime contractor
since it is not engaged in the business of contracting. See, section 237-6, HRS. Accordingly, ABC
is not entitled to a deduction for the payments to X and Y.
Example 6: ABC Construction Company, a contractor licensed under chapter 237, HRS,
is the prime contractor in the construction of a residential building. ABC purchases cabinets
manufactured by D Supply House from D and ABC installs the cabinets. ABC also rents
equipment from E Rental Company and subcontracts with F Solar Energy Systems Contractor, a
237- 23 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-03
specialty contractor licensed under chapters 237 and 444, HRS, to assemble and install a solar hot
water system. Section 237-13(3)(B), HRS, allows a prime contractor a deduction for payments
to contractors and licensed specialty contractors. Neither D nor E are subcontractors or licensed
specialty contractors. F, however, is a licensed specialty contractor. Accordingly, ABC, the prime
contractor, is entitled to a deduction for the payment to F but is not entitled to a deduction for
the payments to D and E. F is subject to the general excise tax at the rate of four per cent on the
payment received from ABC.
Example 7: ABC Supply House sells customized cabinets to its customers, including DEF
Construction Company. DEF installs the cabinets for its customers. Additionally, ABC, which has
a specialty contractor’s license, sells and installs cabinets for GHI Construction Company. GHI
is entitled to a subcontract deduction for the payment to ABC. DEF, however, is not entitled to
a deduction for the payment to ABC as ABC is not engaged in the contracting business, as such,
when ABC sells the cabinets to DEF.
Example 8: ABC Construction Company, a contractor licensed under chapter 237, HRS,
is the prime contractor in the construction of a residential building. ABC contracts with Edifice
Wrecks, a licensed specialty contractor, to demolish the existing structure and remove the debris.
ABC purchases lumber from E Supply House to be used in the construction of the building.
ABC subsequently contracts with F Hauling Company, who is licensed by the Public Utilities
Commission as a carrier of general commodities and household goods, to haul the lumber to the
job site. F is subject to chapter 239, HRS, and is not licensed under chapter 237, HRS. Section
237-13(3)(B), HRS, allows a prime contractor a deduction for payments to contractors and
licensed specialty contractors. ABC is entitled to a deduction for the payments to Edifice Wrecks,
a licensed specialty contractor. ABC, however, is not entitled to a deduction for the payments to E
and F.
Example 9: ABC Construction Company, DEF Construction Company, and XYZ Bank
form a joint venture to develop a shopping center. The joint venture will sell or otherwise dispose
of the shopping center within one year of the completion. The joint venture contracts with G
Landscape Surveyor and H Landscape Architect, who are both licensed under chapter 237, HRS,
and are included in the definition of a contractor in section 237-6, HRS, to do various aspects of
the project. Section 237-13(3)(B), HRS, allows a prime contractor a deduction for payments to
subcontractors and licensed specialty contractors. The definition of a person under section 237-1,
HRS, includes a joint venture. Accordingly, the joint venture is a prime contractor and taxable as a
contractor on the disposition of the property. The joint venture, however, is entitled to a deduction
for the payments to G and H. G and H are subject to the general excise tax at the rate of four per
cent on the payments received from the joint venture.
Example 10: Individual A, who is not engaged in the construction business, purchases land
and decides to build a residence. A, an owner-contractor under sections 444-2 and 444-9.1, HRS,
and this section, contracts with Contractor X, who is licensed under chapter 237, HRS, and is
included in the definition of a contractor in section 237-6, HRS, to do various aspects of the job.
The definition of a prime contractor does not include an owner-contractor, such as A. Thus, A is
not entitled to a subcontract deduction for the payments to X, and X is subject to the general excise
tax at the rate of four per cent on the payments received from A. If, however, X fails to pay the
general excise tax due on the payment that X receives from A, A is not liable for the nonpayment
of the tax.
Example 11: Assume the same facts as Example 10, except that X contracts with
Contractors Y and Z, who are both licensed under chapter 237, HRS, and are included in the
definition of a contractor in section 237-6, HRS, to do various aspects of the project. X is entitled
to a deduction for the payments to Y and Z. Y and Z are subject to the general excise tax at the rate
of four per cent on the payments received from X.
Example 12: ABC Construction Company, a contractor licensed under chapter 237, HRS,
is the prime contractor for the construction of a commercial building. ABC then subcontracts with
DEF Company, a specialty contractor licensed under chapter 237, HRS, but not licensed under
chapter 444, HRS, to do part of the job. Section 237-13(3)(B), HRS, allows a prime contractor a
deduction for payments to subcontractors and specialty contractors licensed under chapter 444,
§18-237-13-03
GENERAL EXCISE TAX LAW
237- 24 (Unofficial Compilation as of 12/31/2025)
HRS. DEF, however, is an unlicensed specialty contractor. Accordingly, ABC is not entitled to a
deduction for the payments to DEF.
Example 13: Assume the same facts as in Example 12 above, except that the renovation
will be done on a commercial building which is exclusively on federal property. The specialty
contractor, DEF, is not required to be licensed under chapter 444, HRS, because its contracting
activities on the federal property are not within the regulatory jurisdiction of the State.
Accordingly, ABC is entitled to a deduction for the payments to DEF if DEF pays the general
excise tax at the rate of four per cent on the payments received from ABC. DEF is required to be
licensed as a taxpayer under chapter 237, HRS.
Example 14: ABC Construction Company, a contractor licensed under chapter 237, HRS,
but unlicensed under chapter 444, HRS, is the prime contractor for the renovation of a commercial
building. ABC then contracts with DEF Acoustical and Installation Construction Company, a
specialty contractor licensed under chapters 237 and 444, HRS, to do part of the job. Section 237-
13(3)(B), HRS, allows a prime contractor a deduction for payments to subcontractors and licensed
specialty contractors. There is no requirement that the prime contractor be licensed under chapter
444, HRS. Accordingly, ABC is entitled to a deduction for the payments to DEF. DEF is subject to
the general excise tax at the rate of four per cent on the payments received from ABC.
Example 15: Customer X purchases tile from ABC Retailer, a company licensed under
chapter 237, HRS, but unlicensed under chapter 444, HRS. ABC then contracts with DEF Tile
Contractor, a specialty contractor licensed under chapters 237 and 444, HRS, to prepare the
base and install the tile. Section 237-13(3)(B), HRS, allows a prime contractor a deduction for
payments to subcontractors and licensed specialty contractors. ABC, however, is not a contractor
under section 237-6, HRS. Accordingly, ABC is not entitled to a deduction for the payments to
DEF. DEF is subject to the general excise tax at the rate of four per cent on the payments received
from ABC.
(d)
Exemption from the general excise tax of all rents and proceeds received from housing projects,
including all gross proceeds received by contractors for the construction of housing projects developed pursuant to
chapters 201E and 356, HRS.
(1)
Scope. This subsection sets forth the general excise tax exemption provisions of section
201E-205, HRS.
(2)
Definitions. For the purposes of this subsection:
“Corporation” means the housing finance and development corporation established under
chapter 201E, HRS.
“Housing” or “housing project” means dwelling units developed and constructed pursuant to
contracts or partnership agreements executed between the corporation and eligible bidders
(as defined in section 201E-213, HRS).
(3)
Application of exemption from the general excise tax.
(A) Qualifying process. The following are exempted from the general excise tax under
chapter 237, HRS:
(i)
All rents received on account of the lease or rental of dwelling units developed
and constructed pursuant to sections 201E-211 and 201E-213, HRS, and
(ii)
All gross proceeds received by a contractor for the development and
construction of dwelling units pursuant to sections 201E-211 and 201E-213,
HRS.
(B)
Non-qualifying proceeds. Gross proceeds shall not be exempt from the general excise
tax where they are received by any person who furnishes tangible personal property or
renders service to:
(i)
Another person who receives rental payments which are exempted from the
general excise tax under this section; or
(ii)
A contractor for the development and construction of housing or housing
projects pursuant to sections 201E-211 and 201E-213, HRS.
(4)
Filing of claim; time and place. An exemption claim (FORM G-37) shall be prepared by
the claimant and submitted to the corporation for certification after final execution of the
partnership agreement or contract or both between such claimant and the corporation. The
original copy of the certified exemption claim shall be filed with the tax assessor for the
237- 25 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-06.05
taxation district in which the claimant files the claimant’s general excise tax return (FORM
G-HW-1).
(5)
Failure to file claim. The exemption shall not be allowed unless the original copy of the
certified exemption claim is filed with the tax assessor.
(6)
Records. A claimant shall keep at the claimant’s principal place of business such records
as will enable the director to verify the accuracy of the amount of exemption claimed. [Eff
2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-237-13-03 12/27/90] (Auth:
HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§18-237-13-04
(Reserved)
§18-237-13-05
(Reserved)
§18-237-13-06.01 (Reserved)
§18-237-13-06.05 Tax on service business; fees and commissions received by a director, trustee,
executor, or other fiduciary. (a) Scope. This section sets forth the application of the provisions of chapter 237,
HRS, relating to the imposition of the general excise tax on fees and commissions received by a person who serves
as a fiduciary such as, but not limited to, a director, trustee, executor, administrator, custodian, or guardian. The
purpose of this subsection is to clarify for purposes of chapter 237, HRS, those fees and commissions derived from
the performance of fiduciary services which are more than casual transactions. This subsection, therefore, does not
apply to those persons who, by practice or profession, serve as fiduciaries such as attorneys and accountants who
are taxed under section 237-13(8), HRS, and those persons engaged in business as fiduciary companies under the
provisions of chapter 402, HRS.
(b)
Imposition of tax; rate of tax. Section 237-13, HRS, levies a general excise tax against persons on
account of their business and other activities in the State measured by the application of rates against gross income.
Fees and commissions received by fiduciaries such as, but not limited to, directors, trustees, executors, administrators,
custodians, or guardians may be taxed by section 237-13(6), (8), or (10), HRS, respectively, as follows:
(1)
Section 237-13(6), HRS, imposes a tax equal to four per cent of the gross income upon
every person engaging or continuing within the State in any service business or calling.
(2)
Section 237-13(8), HRS, imposes a tax equal to four per cent of the gross income upon
every person engaging or continuing within the State in the practice of a profession.
(3)
Section 237-13(10), HRS, imposes a tax equal to four per cent of the gross income upon
every person engaging or continuing within the State in any business, trade, activity,
occupation, or calling not otherwise specifically included in section 237-13, HRS.
(c)
Determination as to taxable activity.
(1)
In ascertaining whether a person is engaged in the activity of a fiduciary, it is immaterial
whether the appointment was solicited; whether there is a generally recognized market
for the services; whether the income was necessary for the person’s livelihood; whether
the primary purpose was to accommodate friends; or any other subjective considerations.
The activity shall be deemed to be engaged in with the object of economic gain or benefit
where the person renders the service and accepts in return therefore a normal and usual
compensation for the rendition of such service.
(2)
Section 237-24(6), HRS, shall not apply to the fees or commissions received by a person
who renders services in the capacity of a fiduciary.
(3)
A person is deemed to be engaged in a trade or business as a fiduciary within the meaning
of chapter 237, HRS, upon the person’s appointment thereto, performance of duties, and the
receipt of fees if such person:
(A) Serves as a fiduciary in four or more of each or combination of any of the following
capacities during the taxable year: director of a corporation, trustee of a trust, executor
of an estate, or any other fiduciary; or
(B)
Receives fees or commissions in an aggregate amount of more than $1,200 in a
taxable year for the performance of the person’s duties as fiduciary.
(4)
Application of the principles cited in this subsection may be illustrated by the following
examples:
Example 1: A, an engineer, serving as a director of two corporations, as a trustee of a trust,
and as an executor of an estate during the taxable year and who received fees and commissions
therefrom shall be deemed to be engaged in business within the meaning of chapter 237, HRS.
HRS §237-13(6)
§18-237-13-06.11
GENERAL EXCISE TAX LAW
237- 26 (Unofficial Compilation as of 12/31/2025)
Example 2: B, a contractor, serving as a director of two corporations, one of which is a
nonprofit religious corporation for which no fees were received, as a trustee of a trust, and as
an executor of an estate during the taxable year and who received fees and commissions in the
amount of $1,000 per year for services as a director, trustee, and as an executor shall not be
deemed to be engaged in the business within the meaning of chapter 237, HRS.
Example 3: D, a chemist, serving as a trustee of a trust and as an executor of one estate
during the taxable year and who received an aggregate amount of $1,300 therefrom, and who in
addition to the foregoing, received $500 in fees as a director of a corporation during the taxable
year for directors’ meetings held outside the State of Hawaii shall be deemed to be engaged in
business within the meaning of chapter 237, HRS.
Example 4: F, a lawyer and an accountant, is not engaged in private practice but is
employed by a corporation as a full-time lawyer and an accountant. Serving as a director of the
abovementioned corporation and another corporation during the taxable year, F received an
aggregate amount of $1,000 therefrom in the taxable year. The directors’ fees received by F shall
not be deemed from engaging in business within the meaning of chapter 237, HRS, inasmuch as
F’s activities and fees therefrom are not within the provisions of paragraph (3)(A). [Eff 2/16/82;
am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-237-13-06.05 12/27/90] (Auth: HRS §§231
3(9), 237-8) (Imp: HRS §237-13)
§18-237-13-06.11 Tax on service business; tire recapping services. (a) This section applies to the
gross income derived from recapping a tire belonging to another person.
(b)
When recapping services are rendered upon the order of or at the request of another taxpayer who
is engaged in the service business and who in fact acts or acts in the nature of an intermediary between the person
rendering such services and the ultimate recipient of the benefits of services:
(1)
The gross income of the recapper takes the rate of one-half of one per cent;
(2)
The gross income of the intermediary takes the rate of four per cent.
(c)
When recapping services are rendered upon the order or request of another person who is not an
intermediary within the meaning of subsection (b), the gross income of the recapper takes the rate of four per cent.
Example 1: A customer takes a tire to service station operator (taxpayer S) for recapping.
Taxpayer S in turn has the tire recapped by taxpayer R. Taxpayer R (tire recapper) is subject to
a general excise tax of one-half of one per cent on the amount received from taxpayer S for the
recapping services rendered. Taxpayer S is subject to the general excise tax of four per cent on the
amount received from the customer.
Example 2: A customer takes a tire to the tire recapper (taxpayer R) for recapping. Taxpayer
R is subject to the general excise tax rate of four per cent on the amount received from the
customer for the recapping services rendered. [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am
and ren §18-237-13-06.11 12/27/90] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§18-237-13-06.16 Tax on service business; telecommunication services. (a) Scope. This section
is intended to provide uniform rules of administrative procedure to govern the taxation of the telecommunication
industry pursuant to section 237-13(6), HRS, of the general excise tax law. This section shall not apply to gross
income that is taxable under chapter 239, HRS, the public service company tax law.
(b) Definitions. As used in this section, unless the context otherwise requires:
“Directly related to Hawaii” means geographically located within Hawaii or allocated to Hawaii
according to generally accepted accounting principles and practices.
“Foreign common carrier” means any person operating under the legal jurisdiction of a country other
than the United States which provides telecommunication service to the public in general or to specified classes of
the public.
“Gross income” means the gross receipts, as defined in section 237-3, HRS, of a long distance carrier.
“Hawaii billed income” means the gross income received or accrued by a long distance carrier from
telecommunication service which is originated or terminated in this State and is charged to a telephone number,
customer, or account in this State.
“Interexchange carrier” means any person which provides telecommunication service between local
access transport areas.
“Interstate telecommunications” means all telecommunications that either originate or terminate outside
of this State.
HRS §237-13(6)
HRS §237-13(6)
237- 27 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-06.16
“Intrastate telecommunications” means all telecommunications that originate and terminate within this
State.
“Local access transport area” means any local intrastate calling area.
“Long distance carrier” means any interexchange carrier, reseller, or foreign common carrier which
purchases, installs, rents, or leases a telephone system, telecommunication system, or telecommunications service
for the interexchange carrier, reseller, or foreign common carrier’s own use to provide the interexchange carrier,
reseller, or foreign common carrier or other persons with telephonic interstate or international telecommunication
service which is wholly or partially independent of any local exchange system or any intrastate or interstate
interexchange network or which is a substitute for any dedicated facility by which an interexchange or foreign
common carrier provides a telephonic communication path in the State.
“Reseller” means any person which provides telecommunication service through the use of facilities or
services owned or provided by another telecommunication service provider.
“Telecommunication service” means the transmission, conveyance, routing, or reception of any
electronic, electromagnetic interactive transmission, or any other kind of energy force variations of information in
any form, including but not limited to voice, image, data, or printed copy signal by means of wires, cables, radio
waves, laser microwaves, satellites, fiber optics, any combination of these media, or any other method now in
existence or that may be devised.
(c)
Application.
(1)
This section shall apply to all long distance carriers conducting business, by providing
telecommunication service, in the State.
(2)
The income of a long distance carrier that is subject to tax is that portion of gross income
received by any long distance carrier from telecommunication service which is originated or
terminated in this State and is charged to a telephone number, customer, or account in this
State.
(3)
Apportionment. Under the Constitution and laws of the United States, the entire gross
income as determined in paragraph (2) cannot be included in the measure of tax; such gross
income shall be apportioned by using the apportionment formula in subsection (e)(1).
(d)
Apportionment factor.
(1)
The apportionment factor shall be as follows:
HCOP
NHOA + NHTA + HCOP + [
HBI x NCOP]
NBI
HBI = Hawaii Billed Income originating or terminating in the State and charged to a
telephone number, customer, or account in the State.
HCOP = Hawaii Cost of Operations includes those costs charged, under a long
distance carrier’s normal method of accounting, to the following tax return and Federal
Communication Commission-prescribed account titles or their equivalents, which are
directly related to Hawaii.
- Cost of Operations
- Contributions
- Bad Debts
- Operating Expenses
- Hawaii Originating or Terminating Connection Expenses or Access Fees or Costs
- General and Administrative Expenses
- Advertising Expenses
- Leases
- Payroll
- Maintenance, including repair to:
Cables
Central Office Equipment
Buildings and Grounds
Maintenance of Transmission Power
Other Maintenance Expenses
- Depreciation and Amortization Expenses
- Traffic Expenses
- Commercial Expenses other than advertising
§18-237-13-06.16
GENERAL EXCISE TAX LAW
237- 28 (Unofficial Compilation as of 12/31/2025)
- General Office Salaries and Expenses other than general
and administrative expenses and payroll
- Insurance
- Accidents and Damages
- Operating Rents
- Relief and Pensions
- Operating Taxes
- Miscellaneous Deductions From Income
NBI = Nationwide Billed Income received from providing telecommunication service.
NCOP = Nationwide Cost of Operations includes the tax return and Federal Communication
Commission-prescribed account titles or equivalents described by HCOP above. NCOP
specifically excludes costs included in HCOP, NHOA, NHTA, and connection expenses or
access fees not included in HCOP, NHOA, or NHTA.
NHOA = Non-Hawaii Originating Access Cost relating to HBI, which may be
(1)
The actual non-Hawaii originating access cost relating to a specific call resulting
in Hawaii billed income; or
(2)
A reasonable estimate derived by using the nationwide or average Hawaii
trunk access cost per unit to originate calls multiplied by the number of calls
terminating in Hawaii resulting in Hawaii billed income; or
(3)
A reasonable estimate using the proportional relationship of the Hawaii
originating and terminating access costs to derive the non-Hawaii originating
access costs as a proportion of the total Hawaii terminating access costs.
NHTA = Non-Hawaii Terminating Access Cost relating to HBI, which may be
(1)
The actual non-Hawaii terminating access cost relating to a specific call
resulting in Hawaii billed income; or
(2)
A reasonable estimate derived by using the nationwide or average Hawaii
trunk access cost per unit to terminate calls multiplied by the number of calls
originating in Hawaii resulting in Hawaii billed income; or
(3)
A reasonable estimate using the proportional relationship of the Hawaii
originating and terminating access costs to derive the non-Hawaii terminating
access costs as a proportion of the total Hawaii originating access costs.
Example: ABC Long Distance does not have figures for access costs for specific phone calls
and decides it can reasonably estimate its non-Hawaii terminating access costs on a per unit basis
as allowed by (2). For ABC Long Distance, the originating access cost is $.80 and the terminating
access cost is $1.00 through the local exchange in Hawaii or on a nationwide basis for each call. If
ABC Long Distance customers place 200,000 outgoing calls and receive 100,000 incoming calls
during the reporting period, the NHTA would be estimated to be (200,000 X $1.00) $200,000 and
the NHOA as (100,000 X $.80) $80,000.
Example: XYZ Long Distance decides to make its estimate for non-Hawaii terminating
access costs on a proportional basis as allowed by (3). Assume the same cost relationship for
Hawaii-located originating and terminating access costs exists for XYZ as in the above example.
Therefore, if it costs $1.00 to terminate a call in Hawaii and $.80 to originate a call, the originating
access cost is equivalent to eighty per cent of the terminating access cost. If XYZ Long Distance
incurs $4,000,000 in originating access costs and $1,000,000 in terminating access costs in
Hawaii, then XYZ Long Distance’s non-Hawaii terminating access costs may be calculated as
follows:
$4.0M = $5.0M
.8
XYZ Long Distance’s non-Hawaii originating access costs may be calculated as follows:
$1.0M x .8 = $.8M or $800,000
237- 29 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-06.16
(2)
The apportionment factor shall be multiplied by the Hawaii billed income of each long
distance carrier to determine the portion of gross income subject to tax.
(3)
The apportionment factor shall be uniformly applied to the Hawaii billed income of all long
distance carriers conducting business within and outside of the State.
(4)
The director may periodically review, evaluate, and adjust the apportionment factor to reflect
any changes in the industry as necessary.
(e)
Apportionment formula.
(1)
The apportionment formula shall be as follows:
HCOP
x HBI = AHGI
NHOA + NHTA + HCOP + [
HBI x NCOP]
NBI
AHGI = Apportioned Hawaii Gross Income received from providing telecommunication
service in the State.
All other components are as described in subsection (d)(1).
Example: Aloha Communications, a local long distance carrier with no portion of its
operations located out-of-Hawaii, provides long distance telephone service exclusively to
customers in Hawaii. The billings total for all long distance telephone calls that originate or
terminate in Hawaii and which are billed to a customer, telephone number, or account in Hawaii
is $10,000,000. Aloha’s nationwide billings total is also $10,000,000 as all of its billings are made
to Hawaii customers. The Hawaii cost of operations amount to $7,000,000. The nationwide cost
of operations, which excludes the Hawaii cost of operations, is zero. The non-Hawaii originating
access costs related to the Hawaii-billed calls income is $150,000. The non-Hawaii terminating
access costs relating to Hawaii-billed calls is $1,500,000.
The gross income received from telephone calls originating or terminating in Hawaii and
billed to a customer, number, or account in Hawaii is apportioned as follows:
$7M
x $10M = $8,092,485.55
$.15M + $1.5M + $7M + [
($10M) x 0]
($10M)
The factor set out in subsection (d)(1) multiplied by the long distance carrier’s Hawaii
billed calls income of $10,000,000, equals the amount of gross income that is subject to tax, in this
instance, $8,092,485.55.
Example: ABC Long Distance Company, an out-of-state long distance carrier that sells long
distance telephone services to nationwide customers, has a branch office located in Hawaii which
provides long distance telephone services in conjunction with its out-of-state offices. The amount
of the Hawaii billed calls income is $100,000,000. The Hawaii cost of operations is $70,000,000.
The nationwide billed income is $8,000,000,000. The nationwide cost of operations, excluding
the Hawaii cost of operations, Hawaii-related originating and terminating access costs, and non-
Hawaii-related access cost, is $3,000,000,000. The non-Hawaii originating access cost relating
to Hawaii billed calls income is $1,500,000. The non-Hawaii terminating access cost relating to
Hawaii billed calls income is $15,000,000.
The gross income received from telephone calls originating or terminating in Hawaii and
billed to a customer, number, or account in Hawaii is apportioned as follows:
$70M
x $100,000,000 = $56,451,612.90
$1.5M + $15M + $70M + [
($100M) x $3B]
($8B)
The factor set out in subsection (d)(1), multiplied by the long distance carrier’s Hawaii
billed calls income of $100,000,000, equals the amount of gross income that is subject to tax, in
this instance, $56,451,612.90.
(2)
The apportionment formula shall be uniformly applied to the gross income received or
accrued from telecommunication service by all long distance carriers conducting business
within and outside of the State.
§18-237-13-06.16
GENERAL EXCISE TAX LAW
237- 30 (Unofficial Compilation as of 12/31/2025)
(3)
The director may periodically review, evaluate, and adjust the apportionment formula to
reflect any changes in the industry as necessary.
(f)
Industry apportionment factor.
(1)
On or before February 15 or August 15 of each year, each long distance carrier shall
calculate its apportionment factor and apportioned Hawaii gross income based upon the long
distance carrier’s Hawaii billed income and costs of the preceding twelve months (January
1 through December 31 or July 1 through June 30, respectively) and shall submit to the
department a report for the applicable reporting period ending on December 31 or June 30.
The report shall include the long distance carrier’s formula, the resulting apportionment
factor, and any supporting information, worksheets, or other documentation as may be
required by the director. The department may review the calculation of each apportionment
factor for reasonable compliance with subsection (d) and may make any necessary
adjustments to the factor.
(2)
The department may calculate an industry apportionment factor for uniform application
to the Hawaii billed income of each long distance carrier providing telecommunication
service in Hawaii, based upon not less than ninety per cent of the total Hawaii billed income
received by all long distance carriers doing business in the State for any reporting period,
by weighting the apportionment factors submitted in accordance with paragraph (1) in
proportion to the long distance carriers’ shares of the total Hawaii billed income received by
all long distance carriers doing business in the State for the period. Any adjustment to the
industry apportionment factor shall be made by amending this rule and shall be effective on
the July 1 or January 1 following the reporting periods set forth in paragraph (1).
(3)
Each long distance carrier shall multiply the industry apportionment factor by the long
distance carrier’s Hawaii billed income to determine the portion of the long distance
carrier’s gross income subject to tax.
(4)
If the department does not receive sufficient information as required under paragraph (1)
during any reporting period to enable the department to calculate an industry apportionment
factor, or if the department’s calculation of a industry apportionment factor is challenged
by the filing of a tax return with payment under protest or the filing of a civil complaint
in any court of competent jurisdiction by a long distance carrier whose proportion of the
total Hawaii billed income is not less than five per cent, or if the application of an industry
apportionment factor is determined to be unauthorized under the constitution or laws of
this State or the United States, the director may suspend the application of the industry
apportionment factor, and each long distance carrier shall apply the apportionment factor
calculated in accordance with subsection (d) to the long distance carrier’s Hawaii billed
income. If a determination to suspend is made, the director shall publish, not less than
twenty days prior to the date on which use of the industry apportionment factor shall be
suspended, notice of the suspension of the use of the industry apportionment factor at
least once in a newspaper of general circulation in the State and at least once in a financial
newspaper of general circulation in the United States. On the first day of the month
following the publication of the notice of suspension, use of the industry apportionment
factor shall cease and long distance carriers shall revert to use of the apportionment factor
calculated in accordance with subsection (d).
Example: In January, 1989, Alpha, Beta, and Delta, three long distance carriers, submit
to the department the following Hawaii-billed incomes and individual apportionment factors
for the previous twelve-month period ending on December 31, 1988:
TWELVE MONTH
HAWAII-BILLED
INCOME
INDIVIDUAL
APPORTIONMENT
FACTOR
Alpha
$ 50 Million
.60
Beta
$ 75 Million
.50
Delta
$ 25 Million
.75
TOTAL
$150 Million
Thereafter, the department determines the industry apportionment factor by using a
proportionate representation based on each long distance carrier’s share of the total Hawaii-
billed income as follows:
237- 31 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§18-237-13-06.16
Alpha $50 / 150 x .60 = .200
Beta
$75 / 150 x .50 = .250
Delta $25 / 150 x .75 = .125
The industry apportionment factor equals (.200 + .250 + .125) or .575 or 57.5%.
Thus, beginning on July 1, 1989, the apportioned Hawaii gross income (AHGI) of each
long distance carrier will be set at 57.5 per cent of the long distance carrier’s Hawaii-billed
income (until the industry apportionment factor is changed effective the next January 1). For
example, the tax due for the month of July may be calculated as follows:
Alpha
Hawaii Billed Income
$ 5.0 M
Industry Apportionment Factor
.575
Apportioned Hawaii Income
$2.875 M
Tax Rate
4%
Tax Due
$115,000
Beta
Hawaii Billed Income
$ 7.5M
Industry Apportionment Factor
.575
Apportioned Hawaii Income
$4.3125M
Tax Rate
4%
Tax Due
$172,500
§18-237-13-07
GENERAL EXCISE TAX LAW
237- 32 (Unofficial Compilation as of 12/31/2025)
Delta
Hawaii Billed Income
$ 2.5M
Industry Apportionment Factor
.575
Apportioned Hawaii Income
$1.4375M
Tax Rate
4%
Tax Due
$ 57,500
In this example, if Alpha, Beta, or Delta had failed to furnish the department with the data
required to determine an industry apportionment factor, the ninety per cent requirement
would not have been met, and long distance carriers would not be able to use an industry
apportionment factor. Each long distance carrier would be required instead to use an
apportionment factor calculated under subsection (d) to determine the portion of its Hawaii-
billed income subject to the general excise tax.
(5)
Beginning on January 1, 1993, the industry apportionment factor shall be 0.4786.
(g)
Unfair competition; billing.
(1)
No long distance carrier shall advertise or hold out to the public in any manner, directly or
indirectly, that the tax hereby imposed upon the long distance carrier is not considered as an
element in the price to the purchaser.
(2)
A separately stated tax on any billing to a customer, number, or account reflecting the tax
imposed on gross income under this paragraph shall be designated: “4.00% STATE TAX
- HAWAII INCOME”. [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-
237-13-06.16, 12/27/90; am 1/1/92; am 1/1/93] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS
§237-13)
§18-237-13-07
(Reserved)
§18-237-13-08
Professions. Fees and commissions received by a director, trustee, executor, or other
such fiduciary. See section 18-237-13-06.05. [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-237-
13-08 12/27/90] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§18-237-13-09
(Reserved)
§18-237-13-10
Tax on other business. (a) The furnishing or use of trading stamps and similar
devices.
(1)
General excise tax, rates applicable, amounts. A person, hereinafter called the “user of
stamps or other devices,” who uses in, with, or for any transaction, stamps, coupons, tickets,
certificates, cards, or other similar devices, redeemable in goods, wares, or merchandise, or
which entitle the customer to procure from any person any goods, wares, or merchandise,
free of charge, or for less than the retail market price thereof, is taxable upon the full amount
of gross proceeds of sale or gross income of the transaction in, with, or for which the stamps
or other devices are used, at the rates provided by chapter 237, HRS, without any deduction
therefrom on account of the cost of the stamps or other devices.
(2)
Stamp company, tax applicable to. The person who furnishes to the user of the stamps or
other devices, or redeems, such stamps, coupons, tickets, certificates, cards, or other similar
devices, is taxable upon the gross income received or derived therefrom at the rate provided
by section 237-13(10), HRS.
(3)
Prize, no tax applies, when; transfer of merchandise to person awarding prize.
(A) As to the goods, wares, or merchandise which constitute the prize for or redemption
value of the stamps or similar devices, no tax applies in respect of the transfer of
such goods, wares, or merchandise to the person surrendering the stamps or similar
devices for redemption or who receives the prize, except to the extent of the additional
consideration, if any, received or derived therefrom when the goods, wares, or
merchandise are transferred for a price other than the stamps or devices themselves.
(B)
As to the transfer of such goods, wares, or merchandise to the person giving the prize
or redeeming the stamps or similar devices, this shall be deemed a sale at wholesale.
(b)
Fees and commissions received by a director, trustee, executor, or other such fiduciary. See section
18-237-13-06.05.
(c)
Containers and packaging materials. See section 18-237-4(b).
HRS §237-13(6)
HRS §237-13(9)
237- 33 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§ 18-237-13(6)-04
(d)
Gross income received or derived from recapping tires or from selling tangible personal property for
use in recapping tires. See section 18-237-13-02(a). [Eff 2/16/82; am 12/1/88; am 2/1/89; am 7/1/90; am and ren §18-
237-13-10 12/27/90] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§ 18-237-13(6)-01 One-half per cent intermediary services rate, in general. (a) Section 237-13(6),
HRS, provides that where any person engaging or continuing within the State in any service business or calling
not otherwise specifically taxed under chapter 237 renders such services upon or at the request of another taxpayer
who is engaged in the service business and who, in fact, acts as or acts in the nature of an intermediary between
the person rendering such services and the ultimate recipient of the benefits of such services, so much of the gross
income as is received by the person rendering the services shall be subject to tax at the rate of one-half of one per
cent and all of the gross income received by the intermediary from the principal shall be subject to tax at the rate of
four per cent.
(b)
This provision has been interpreted very strictly by the courts in all three reported cases addressing
this issue. In re Tax Appeal Busk Enter., 53 Haw. 518 (1972); In re Tax Appeal Pacific Laundry, T.A. No. 1864,
affirmed 65 Haw. 678 (1982); and In re Tax Appeal McDonald’s Restaurants, T.A. No. 2232 (1985). The Department
has been guided by these cases in applying the intermediary services rate and drafting these rules. These cases require
a “clear analogue to the wholesaler-retailer-customer transaction of goods” and the intermediary must be a “mere
conduit.” While few states tax services as extensively as Hawaii does, the Department has searched the statutes, rules,
and case law of other states for legal tests relating to the resale of property or services, the wholesale sale of property or
services, the consumption or use of property or services, and the recipient of property or services. The authorities that
discuss services use the same terms that are used in the area of property - use, consumption, recipient, resale. Others
reach a conclusion without articulating a clear reason for the conclusion, e.g., the “primary objective” of the parties was
to resell the service. This may be attributable to the ephemeral nature of a service, as opposed to the sale of property
which can be tracked at each level of sale. [Eff 1/22/99](Auth: HRS §§231-3(9), 237-8)(Imp: HRS §237-13)
§ 18-237-13(6)-02 Summary of the rules. The intermediary services rate of one-half per cent is
applicable to the gross income received or derived when:
(1)
A service business provides services (“Service Provider”);
(2)
Upon the request or order of another service business which acts as an “Intermediary”
between the Service Provider and the ultimate recipient of the services (“Customer”);
(3)
Both Service Provider and Intermediary are licensed persons in this State;
(4)
There are at least three parties (Service Provider, Intermediary, and Customer); and
(5)
The gross income received from Customer by Intermediary is subject to the general excise
tax at the four per cent rate on all the gross income received for or derived from those
services. [Eff 1/22/99](Auth: HRS §§231-3(9), 237-8)(Imp: HRS §237-13)
§ 18-237-13(6)-03 Definitions; generally. For purposes of sections 18-237-13(6)-01 to
18-237-13(6)-09:
“Customer” means the person who is the ultimate recipient of the services of Service Provider. The term
“Customer” is used regardless of whether the payment received by Service Provider qualifies for the intermediary
services rate.
“Intermediary” is defined in section 18-237-13(6)-06. The term “Intermediary” is used regardless of
whether the payment received by Service Provider qualifies for the intermediary services rate.
“Service Provider” means the taxpayer claiming the one-half per cent intermediary services rate who
provides the services to Customer. The term “Service Provider” is used regardless of whether the payment received
qualifies for the intermediary services rate. [Eff 1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§ 18-237-13(6)-04 “Service business,” defined. (a) “Service business” means a person who engages
in a service business or calling, as defined in section 237-7, HRS. A service business or calling is defined in section
237-7, HRS, as “all activities engaged in for other persons for a consideration which involve the rendering of a
service as distinguished from the sale of tangible property or the production and sale of tangible property.”
Example 1: Intermediary, a photographic studio, contracts with Customers to provide photographic
services at Customers’ wedding in Hawaii. Intermediary contracts with Service Provider, another photographic
studio, to provide the photographic services at the wedding. Service Provider provides the photographic services at
the wedding and bills Intermediary. Intermediary bills Customers. Customers pay Intermediary and Intermediary
pays Service Provider.
HRS §237-13(6)
HRS §237-13(6)
HRS §237-13(6)
HRS §237-13(6)
§ 18-237-13(6)-04
GENERAL EXCISE TAX LAW
237- 34 (Unofficial Compilation as of 12/31/2025)
In order for Service Provider to be eligible for the intermediary services rate, both Service Provider and Intermediary
must be engaged in service businesses. Both Service Provider and Intermediary are engaged in service businesses
because photography is a service business or calling as defined in section 237-7, HRS.
Example 2: Intermediary, a corporation organized to render professional medical services, contracts
to provide medical services to Customers (Intermediary’s patients). Intermediary contracts with Service Providers
to provide the medical services. Service Providers provide the medical services and bill Intermediary. Intermediary
bills Customers. Customers pay Intermediary and Intermediary pays Service Providers.
In order for Service Providers to be eligible for the intermediary services rate, both Service Providers
and Intermediary must be engaged in service businesses. Both Service Providers and Intermediary are engaged in
service businesses because professional medical services is a service business or calling as defined in section 237-7,
HRS.
(b)
“Service business” does not include a person who is not engaged in a service business or calling as
defined in section 237-7, HRS.
(1)
“Service business” does not include a person subject to tax under section 237-13(3),
HRS, relating to the taxation of contracting.
Example 3: Intermediary, a general contractor, enters into a contract with Customer
to construct a building. Intermediary subcontracts with Service Provider, a solar company,
to install solar heating and another Service Provider, an electrician, to install the wiring in
the building. Both Service Providers bill Intermediary and Intermediary bills Customer.
Customer pays Intermediary and Intermediary pays Service Providers.
In order for Service Providers to be eligible for the intermediary services rate, both Service
Providers and Intermediary must be engaged in service businesses. Service Providers and
Intermediary are not engaged in a service business because they are engaged in contracting
activities subject to tax under section 237-13(3), HRS. The intermediary services rate is
not applicable to the payments that Service Providers receive from Intermediary. Service
Providers are subject to the general excise tax at the rate of four per cent on the payments
received from Intermediary. Intermediary may be allowed a subcontract deduction for the
payments to Service Providers if Intermediary fulfills the requirements of section 237-13(3)
(B), HRS.
(2)
“Service business” does not include a person subject to tax under section 237-13(5), HRS,
relating to the taxation of a sales representative receiving commissions.
Example 4: Intermediary, a manufacturer’s sales representative, receives commissions
from Customer, a manufacturer, for sales of goods. Intermediary contracts with Service
Provider, another sales representative, to assist Intermediary in selling the goods. Customer
pays Intermediary commissions and Intermediary pays the commissions to Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, both Service
Provider and Intermediary must be engaged in service businesses. Both Service Provider and
Intermediary are not engaged in service businesses because they are sales representatives
and their commission income is subject to tax under section 237-13(5), HRS. The
intermediary services rate is not applicable to the payment that Service Provider receives
from Intermediary. Service Provider is subject to the general excise tax at the rate of four per
cent on the payment received from Intermediary.
(3)
“Service business” does not include a person subject to tax under section 237-13(10), HRS,
relating to the taxation of other business, such as a licensing business.
Example 5: Intermediary, through licensing agreements, franchises fast-food
restaurants in Hawaii to Customers. The licensing agreements provide that Customers
shall have the right, license, and privilege to use Intermediary’s system at restaurants and
that Intermediary shall provide management services. Intermediary and Service Provider
enter into an agreement which specifies that Service Provider will provide the management
237- 35 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§ 18-237-13(6)-05
services to Customers. Service Provider bills Intermediary and Intermediary bills Customers.
Customers pay Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, both Service
Provider and Intermediary must be engaged in service businesses. Intermediary is not
a service business because Intermediary is engaged in a licensing business subject to
tax as other business under section 237-13(10), HRS. The intermediary services rate is
not applicable to the payment that Service Provider receives from Intermediary. Service
Provider is subject to the general excise tax at the rate of four per cent on the payment
received from Intermediary.
(4)
Service business” does not include a person subject to tax under section 237-13(10), HRS,
relating to the taxation of other business, such as rental activity.
Example 6: Intermediary enters into an agreement with Customer to rent
Intermediary’s ballroom. Intermediary then contracts with Service Provider, an audio visual
company, to provide the audio visual services required by Customer. Service Provider
bills Intermediary and Intermediary bills Customer. Customer pays Intermediary and
Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, both Service
Provider and Intermediary must be engaged in service businesses. Intermediary is not
engaged in a service business because Intermediary is engaged in a rental business subject
to tax under section 237-13(10), HRS. The intermediary services rate is not applicable to the
payment that Service Provider receives from Intermediary. Service Provider is subject to the
general excise tax at the rate of four per cent on the payment received from Intermediary.
(5)
“Service business” does not include a person subject to tax under chapter 239, HRS, relating
to the public service company tax.
Example 7: Intermediary, a moving and storage company licensed by the Public
Utilities Commission, enters into an agreement with Customer to transport goods. To
complete the job, Intermediary obtains laborers through Service Provider, an employee
leasing company. Service Provider bills Intermediary and Intermediary bills Customer.
Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, both Service
Provider and Intermediary must be engaged in service businesses. Service Provider is a
service business. Intermediary, however, is not a service business because Intermediary is
engaged in a public service company business subject to the public service company tax
under chapter 239, HRS. The intermediary services rate is not applicable to the payments
that Service Provider receives from Intermediary. Service Provider is subject to the general
excise tax at the rate of four per cent on the total payments received from Intermediary. [Eff
1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§ 18-237-13(6)-05 “Licensed person in this State, defined. ” (a) “Licensed person in this State”
means a person subject to the taxing jurisdiction of the State and licensed under chapter 237, HRS;
(b)
“Licensed person in this State” does not include a person who is not subject to the taxing
jurisdiction of the State.
Example 1: Intermediary, a consulting company located in California, enters into an agreement with
Customer. Intermediary contracts with Service Provider, located in Hawaii, to perform services in Hawaii for
Customer. Intermediary, however, does not perform any services in Hawaii. Service Provider bills Intermediary and
Intermediary bills Customer. Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, both Service Provider and Intermediary
must be licensed persons in this State. Intermediary, however, is not a licensed person in this State because Intermediary
is not subject to the taxing jurisdiction of the State. The intermediary services rate is not applicable to the payment
Service Provider receives from Intermediary. Service Provider is subject to the general excise tax at the rate of four
HRS §237-13(6)
§ 18-237-13(6)-06
GENERAL EXCISE TAX LAW
237- 36 (Unofficial Compilation as of 12/31/2025)
per cent on the total payments received from Intermediary. [Eff 1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS
§237-13)
§ 18-237-13(6)-06 “Intermediary” between Service Provider and Customer. In order for Service
Provider to be eligible for the intermediary services rate, the person requesting or ordering the service from Service
Provider must act as or act in the nature of an Intermediary between Service Provider and the ultimate recipient of
the benefits of such services (Customer). The person requesting or ordering the service from the Service Provider
acts as or acts in the nature of an Intermediary when there is a direct flow of services from Service Provider through
Intermediary (or Intermediaries) and then to Customer. As a mere conduit for the services en route to Customer,
Intermediary does not alter, use, or otherwise consume the services provided by Service Provider. Service Provider’s
services are altered, used or consumed if the services constitute a portion of the total services performed by
Intermediary for Customer, or Service Provider’s services are incorporated into services performed by other persons
for Customer.
Example 1: Intermediary provides salon services. Customer requests a facial. Intermediary contracts
with Service Provider to provide Customer with the facial. Service Provider bills Intermediary. Intermediary bills
Customer. Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be a direct flow of services
from Service Provider to Customer, the ultimate recipient of the benefits. There is a direct flow of services because
the total services requested by Customer were performed by Service Provider; Service Provider’s services were not
incorporated in other services performed for Customer.
Example 2: Intermediary is a magician. Customer requests the performance of Intermediary.
Intermediary contracts with Service Provider, another magician, to perform for Customer. Service Provider bills
Intermediary. Intermediary bills Customer. Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be a direct flow of services
from Service Provider to Customer, the ultimate recipient of the benefits. There is a direct flow of services because
the total services requested by Customer were performed by Service Provider; Service Provider’s services were not
incorporated in other services performed for Customer.
However, if Intermediary contracted to put on a gala event which includes a piano performance by Service Provider,
there would not be a direct flow of services because Service Provider’s services would be incorporated in other services
performed for Customer. Service Provider would be subject to the general excise tax at the rate of four per cent.
Example 3: Intermediary, an automobile dealer, sells an automobile to Customer. Intermediary contracts
with Service Provider to perform cleaning, repairing, and restoring services on the automobile. Service Provider bills
Intermediary. Intermediary bills Customer. Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be a direct flow of services
from Service Provider to Customer, the ultimate recipient of the benefits. There is no direct flow of services from
Service Provider to Customer because the total services requested by Customer were not performed by Service
Provider; rather, Service Provider’s services were incorporated as part of the sale of the automobile to Customer.
Moreover, Intermediary, is engaged in the sale of goods (automobiles), rather than a service business. The intermediary
services rate of one-half per cent is not applicable to the payment Service Provider receives from Intermediary. Service
Provider is subject to the general excise tax at the rate of four per cent.
Example 4: Intermediary, a graphic design firm, contracts with Customer to develop an advertisement.
Intermediary contracts with Service Provider to provide illustrations. Service Provider bills Intermediary.
Intermediary bills Customer. Customer pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be a direct flow of services
from Service Provider to Customer, the ultimate recipient of the benefits, or another person who acts as or acts in the
nature of an Intermediary. There is no direct flow of services from Service Provider to Customer because the total
services requested by Customer were not performed by Service Provider; rather, Service Provider’s services were
incorporated in the advertisement with other services performed for Customer. The intermediary services rate of one-
half per cent is not applicable to the payment Service Provider receives from Intermediary. Service Provider is subject
to the general excise tax at the rate of four per cent.
HRS §237-13(6)
237- 37 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§ 18-237-13(6)-07
Example 5: Intermediary, a management consultant, enters into a contract with Customer to study the
reason for Customer’s declining sales. Intermediary contracts with Service Provider, a marketing company, to do
part of the study. Service Provider bills Intermediary. Intermediary bills Customer. Customer pays Intermediary and
Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be a direct flow of services
from Service Provider to Customer, the ultimate recipient of the benefits, or another person who acts as or acts in the
nature of an Intermediary. There is no direct flow of services from Service Provider to Customer because the total
services requested by Customer were not performed by Service Provider; rather, Service Provider’s services were
incorporated in the study with other services performed for Customer. The intermediary services rate of one-half per
cent is not applicable to the payment Service Provider receives from Intermediary. Service Provider is subject to the
general excise tax at the rate of four per cent. [Eff 1/22/99](Auth: HRS §§231-3(9), 237-8)(Imp: HRS §237-13)
§ 18-237-13(6)-07 Three parties required. (a) In order for Service Provider to be eligible for the
intermediary services rate, there must be at least three parties - Service Provider, Intermediary, and Customer (the
ultimate recipient of the services).
Example 1: Intermediary, an auto body and fender shop, enters into an agreement with Customer to
paint Customer’s car. Intermediary contracts with Service Provider, an auto paint shop, to paint Customer’s car.
Service Provider bills Intermediary and Intermediary bills Customer. Customer pays Intermediary and Intermediary
pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be at least three parties. There
are three parties in this example: Service Provider, Intermediary, and Customer.
(b)
There are at least three parties when there is a direct flow of services from Service Provider through
Intermediary (or Intermediaries) and then to Customer, the ultimate recipient of the benefits, regardless of the number
of Intermediaries. Both Service Provider and each Intermediary, except for the Intermediary providing the final services
to the Customer, may qualify for the one-half per cent intermediary services rate.
Example 2: Q, a provider of parking services, contracts with Customer to provide those services at an
event. Q contracts with R to provide the parking services. R then contracts with S to provide the parking services. S
bills R, R bills Q, and Q bills Customer. Customer pays Q. Q pays R and R pays S.
In order for a Service Provider to be eligible for the intermediary services rate, there must be at least three parties.
With respect to R’s eligibility for the intermediary services rate, there are three parties: R (the Service Provider); Q
(intermediary); and Customer.
With respect to S’s eligibility for the intermediary services rate, there are four parties: S (the Service Provider); R
(intermediary); Q (intermediary); and Customer.
(c)
Service Provider is eligible for the intermediary services rate when Service Provider receives
payment from a third-party payer, rather than Customer.
Example 3: Intermediary, an auto body and fender shop, enters into an agreement to paint Customer’s
car. Customer is insured by Insurance Company. Intermediary contracts with Service Provider, an auto paint shop,
to paint Customer’s car. Service Provider bills Intermediary and Intermediary bills Insurance Company. Insurance
Company pays Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be at least three parties.
Service Provider is eligible for the intermediary services rate when Intermediary receives payment from a third-party
payer, rather than Customer. There are four parties: Service Provider, Intermediary, Insurance Company (the third-
party payer who pays Intermediary for the services furnished to Customer), and Customer.
(d)
The intermediary services rate is not applicable when there are only two parties.
(1)
There are two parties when Intermediary is an agent of Service Provider.
Example 4: Intermediaries, which are various hotels, provide laundry services to
Customers, who are guests at the hotels. Service Provider is engaged in the business of
providing laundry services. Intermediaries enter into agreements with Service Provider
HRS §237-13(6)
§ 18-237-13(6)-07
GENERAL EXCISE TAX LAW
237- 38 (Unofficial Compilation as of 12/31/2025)
to provide those services. The agreements expressly state that Intermediaries shall be
agents of Service Provider. Customers fill out laundry slips and turn over the slips along
with the laundry to Intermediaries which turn them over to Service Provider. Service
Provider does the laundry, returns it to Intermediaries, and bills Intermediaries for its
services. Intermediaries collect from Customers and remit the amounts billed by Service
Provider, retaining 35 per cent of the billing as commission. Other than for negligence
of Intermediaries or its employees, Intermediaries are neither liable nor responsible to
Customers for any loss or damage to Customers’ laundry. All claims for losses or damages
and questions regarding charges are directed to Service Provider. All uncollectible amounts
are charged to Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must be
at least three parties. Intermediaries in this example are agents for Service Provider because
they act on behalf of and subject to the control of Service Provider. Therefore, there are only
two parties in this example (1) Service Provider and (2) Customers and the intermediary
services rate is not applicable to the payments Service Provider receive from Intermediaries.
Service Provider is subject to the general excise tax at the rate of four per cent on the total
amounts billed by Intermediaries to Customers.
(2)
There are two parties when Service Provider is an agent of Intermediary.
Example 5: Intermediary, through licensing agreements, franchises fast-food
restaurants in Hawaii to Customers. The licensing agreements provide that Customers
shall have the right, license, and privilege to use Intermediary’s system at restaurants and
that Intermediary shall provide management services. Intermediary and Service Provider,
a subsidiary company, enter into an agreement which specifies that Service Provider will
provide the management services to Customers. Intermediary, however, is engaged in a
licensing business rather than a service business. Service Provider bills Intermediary and
Intermediary bills Customers.
In order for Service Provider to be eligible for the intermediary services rate, there must be
at least three parties. Service Provider in this example is an agent for Intermediary because
Service Provider acts on behalf of and subject to the control of Intermediary. Under the
contract Customers are looking to Intermediary only to provide the services. Intermediary
provides the services to Customers through Service Provider, a subsidiary company of
Intermediary. Intermediary would never entrust its management system to an independent
third party, especially in the highly competitive fast-food industry. Therefore, there are only
two parties in this example: (1) Intermediary; and (2) Customers. The intermediary services
rate is not applicable to the payment Service Provider receives from Intermediary. Service
Provider is subject to the general excise tax at the rate of four per cent on the amounts
received from Intermediary.
(3)
There are two parties when Service Provider is an employee of the “intermediary.”
Example 6: Intermediary, an insurance adjusting company, adjusts claims for
Customer, an insurance company. Intermediary enters into a contract with Service Provider,
an insurance adjuster, to adjust claims. The contract provides that Service Provider is
controlled or directed by Intermediary as to the means and manner of performance, has
fixed time schedules, a fixed salary or rates, and is furnished an office and supplies. Service
Provider bills Intermediary, and Intermediary bills Customer. Customer pays Intermediary
and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, there must
be at least three parties. Service Provider in this example is an employee of Intermediary
because Service Provider acts on behalf of and subject to the control of Intermediary.
See, Chapter 233, HRS, relating to Tax Classification of Certain Business Relationships.
Therefore, there are only two parties in this example: (1) Intermediary and (2) Customer.
The intermediary services rate is not applicable to the payments Service Provider receives
from Intermediary. Service Provider’s salaries and wages, however, are exempt from the
general excise tax under section 237-24(6), HRS. Intermediary is subject to the general
237- 39 (Unofficial Compilation as of 12/31/2025)
GENERAL EXCISE TAX LAW
§ 18-237-13(6)-08
excise tax at the rate of four per cent on the total amounts received from Customer. [Eff
1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§ 18-237-13(6)-08 Gross income received from Customer by Intermediary subject to general excise
tax at the four per cent rate. (a) In order for Service Provider to be eligible for the intermediary services rate, the
gross income received from Customer by Intermediary must be subject to the general excise tax at the rate of four
per cent on all the gross income received for or derived from those services.
Example 1: Intermediary, a service station, enters into an agreement with Customer to recap Customer’s
tires. Intermediary contracts with Service Provider to recap Customer’s tires. Service Provider bills Intermediary
for recapping the tires and Intermediary bills Customer. Customer pays Intermediary, which is subject to the
general excise tax at the rate of four per cent on all the gross income received for or derived from those services.
Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, the gross income received from Customer
by Intermediary must be subject to the general excise tax at the rate of four per cent on all the gross income received
for or derived from those services. Here, Intermediary is subject to the general excise tax at the rate of four per cent on
all the gross income received for or derived from those services furnished to Customer.
Example 2: Assume the same facts as in Example 20 above, except that Service Provider arranges for
W to recap the tire. W bills Service Provider, Service Provider bills Intermediary, and Intermediary bills Customer.
Customer pays Intermediary. Intermediary pays Service Provider and Service Provider pays W.
In order for Service Provider to be eligible for the intermediary services rate, the gross income received from Customer
by Intermediary must be subject to the general excise tax at the rate of four per cent on all the gross income received
for or derived from those services.
W is eligible for the intermediary services rate because Intermediary is subject to the general excise tax at the rate of
four per cent on all the gross income received for or derived from those services furnished to Customer, notwithstanding
that Service Provider also is subject to the one-half per cent intermediary services rate.
(b)
Service Provider is not eligible for the intermediary services rate if there are only three parties and
Intermediary is not subject to the general excise tax.
Example 3: Intermediary, a tax-exempt hospital under section 237-23(a)(6), HRS, contracts with
Service Provider to provide counseling services to Customers (Intermediary’s patients). Service Provider provides
the counseling services and bills Intermediary. Intermediary bills the Customer’s insurers. The insurers pay
Intermediary and Intermediary pays Service Provider.
In order for Service Provider to be eligible for the intermediary services rate, the gross income received from Customer
by Intermediary must be subject to the general excise tax at the rate of four per cent on all the gross income received
for or derived from those services. The gross income received from Customer is not subject to the general excise tax at
the rate of four per cent because Intermediary is exempt from the general excise tax. The intermediary services rate is
not applicable to the payments Service Provider receives from Intermediary. Service Provider is subject to the general
excise tax at the rate of four per cent.
(c)
The Service Provider is not eligible for the intermediary services rate if income is divided between
the Service Provider and another person under section 237-18, HRS.
Example 4: Intermediary, a Realtor, enters into an agreement with Customer to sell Customer’s real
estate. Service Provider, a licensed real estate agent with Intermediary, sells the real estate. The income received by
Intermediary is divided between Intermediary and Service Provider, pursuant to section 237-18, HRS.
In order for Service Provider to be eligible for the intermediary services rate, the gross income received from Customer
by Intermediary must be subject to the general excise tax at the rate of four per cent on all the gross income received
for or derived from those services. The gross income received from Customer is not subject to the general excise tax
at the rate of four per cent on all the gross income received for or derived from those services because Intermediary,
pursuant to section 237-18, HRS, has split its income with Service Provider. The intermediary services rate is not
applicable to the payment Service Provider receives. Service Provider is subject to the general excise tax at the rate
HRS §237-13(6)
§ 18-237-13(6)-09
GENERAL EXCISE TAX LAW
237- 40 (Unofficial Compilation as of 12/31/2025)
of four per cent on Service Provider’s share of the income. [Eff 1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS
§237-13)
§ 18-237-13(6)-09 Burden of proof on Service Provider. (a) Service Provider has the burden of
providing evidence satisfactory to the Department that Service Provider qualifies for the intermediary services rate
of one-half per cent. Whether Service Provider qualifies for the intermediary services rate is determined by all the
factual circumstances; no single factor is controlling.
(b)
Some of the relevant factors include the following:
(1)
Whether there is a written contract identifying the customer for whom Intermediary is
purchasing Service Provider’s services, the services performed by the Intermediary for
Customer, and the services performed by Service Provider at the request of Intermediary;
(2)
Whether there has been a separate charge or bill by Intermediary for Service Provider’s
services; and
(3)
Whether Intermediary has executed a certificate on a form prescribed by the Department
that states that Intermediary will not alter, use, or otherwise consume Service Provider’s
services. Intermediary may execute a certificate which is applicable to every purchase of
services from Service Provider, unless it is specified in writing that the certificate does not
apply or until the certificate is revoked by notice in writing.
Example 1: Intermediary provides salon services. Customer requests hair styling services. Intermediary
contracts with Service Provider to provide Customer with the hair styling; a written contract identifies Customer and
the services performed by Service Provider. Intermediary executes the certificate that states that Intermediary will
not alter, use, or otherwise consume Service Provider’s services. Service Provider bills Intermediary. Intermediary
bills Customer and includes a separate charge for the services of Service Provider. Intermediary is subject to the
general excise tax at the four per cent rate. Customer pays Intermediary and Intermediary pays Service Provider.
Service Provider has the burden of providing evidence satisfactory to the Department that Service
Provider qualifies for the intermediary services rate of one-half per cent. The written contract identifying Customer
and the services performed by Service Provider, the separate billing by Intermediary, and the executed certificate are
among the relevant factors that the Department will consider in determining whether Service Provider qualifies for
the intermediary services rate. [Eff 1/22/99] (Auth: HRS §§231-3(9), 237-8) (Imp: HRS §237-13)
§18-237-14 to §18-237-15
(Reserved)