HAR §24-1000-15. Agency requirements

(a) State and local government agencies shall accept the substitute address on the authorization card in place of the participant's actual address for their residence, work, or school in creating any new record, or in updating an existing record when presented with an active program authorization card. (b) Agencies shall use the following format on all postal mail to the substitute address: [PARTICIPANT NAME] c/o Address Confidentiality Program 715 S. King St., Room 505 Lot #: [PARTICIPANT ACP CODE] Honolulu, Hawaii 96813 (c) Agency personnel may contact the program director to verify an individual's participation status in the program or any other inquiries relating to the program. (d) The agency may make a photocopy of the authorization card and will immediately return the authorization card to the program participant. (e) Agencies may obtain other information, such as phone numbers or email addresses from the participant in accordance with its own policy and procedure requirements. (f) Participants do not need to give an agency their actual address unless the agency falls within an exception listed in HRS section 801G-9. 1000-11 3569