HAR §8-200.8-6. Claims never borrowed

(a) A library customer who provides notice of a claim that overdue or missing library material has not been borrowed shall not be held responsible for fines, fees, and charges associated with the claim. If the library customer fails to provide notice of a claim within ninety days of the due date, it shall be conclusively presumed that the item has been borrowed. The library customer shall be responsible for all fines, fees, and charges. (b) Public libraries shall promptly process all claims of never borrowed library material to stop further overdue notices or charges for the library material reported never borrowed. (c) A library customer may accumulate ten claims of never borrowed library material. After the threshold of ten items claims of never borrowed library material is reached, the customer’s library privileges shall be suspended until the claims of never borrowed library material are reduced below the specified threshold. [Eff 05/24/2010] (Auth: HRS §§302A-1120, 312-1) (Imp: HRS §312-1)