HAR §11-800-53
HAR §11-800-53. Client rights
Cite as Haw. Code R. § 11-800-53
(a) Written policies and procedures regarding the rights of the client during the client's stay in the home shall be established and a copy shall be provided to the client, or the client's legal representative, and made available to the public when requested.
(b) These policies and procedures relating to the home shall provide that each client in the home shall:
(1) Be fully informed, prior to or at the time of admission, of these rights and of all rules governing the client's conduct in the home. There shall be documentation signed by the client or the client's legal representative that this procedure has been carried out;
(2) Have the right to reside in the home of the client's choice;
(3) Be fully informed, prior to or at the time of admission, and during the client's stay, of services available in or through the home and related charges;
(4) Be given a minimum of three weeks advance notice of transfers or discharges, except in emergencies;
(5) Be encouraged and assisted to exercise the client's rights, including the client's grievance rights, and to recommend changes in policies and services to the primary caregiver or outside representatives of the client's choice, free from restraint, interference, coercion, discrimination, or retaliation.
(A) The client shall be assisted in contacting individuals or agencies of the client's choice by the case management agency; and
(B) The client may present grievances to the department;
(6) Be fully informed of the conditions under
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which the home may manage the
client's personal financial
affairs;
(7) Not be humiliated, harassed, or
threatened, and be free from physical
and chemical restraints. Physical
and chemical restraints may be used as
specified in section 11-800-47(d);
(8) Have the client's personal and
medical records kept
confidential;
(9) Be treated with understanding,
respect, and full consideration of
the client's dignity and
individuality, including privacy in
treatment and in care of the
client's personal needs;
(10) Not be required to perform services
for the home unless agreed to by the
client and documented;
(11) Have the right to associate and
communicate privately with persons of
the client's choice, and to send and
receive personal mail and items
unopened;
(12) Have the right to meet with and
participate in activities of social,
religious, and community groups at
the client's discretion;
(13) Retain and use personal clothing and
possessions as space permits, unless
to do so would infringe upon the
rights of other clients;
(14) If married, be assured of privacy for
visits by the spouse and, if both are
clients in the home, be permitted to
share a room, with written consent of
both clients;
(15) Have daily visiting hours and
provisions for privacy established;
(16) Shall not have dietary restrictions
used as punishment; and
(17) Have a right to be free from abuse.
[Eff NUV 1 3 2010
2/11/02, am and comp 2/7/05
](Auth: HRS §§321-481, 321-483,
321-485, 346-14) (Imp: HRS §§321-
481, 321-483, 321-485, 346-14)
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