Requirements For An Organization’s Quality Assurance Program

Each organization must develop and implement a quality assurance program that improves the quality of services, identifies non-compliance or safety issues including corrective measures and timeframes. This review must include; (7-1-26) 01. Participant Records. Assess for accurate content and effectiveness of service delivery; (7-1-26) 02. Staff Records. Assess that staff have the necessary skills and training to provide adequate service delivery; and (7-1-26) 03. Policies and Procedures. Review to ensure content meets the needs of participants served. (7-1-26) 501. – 509. (RESERVED)