Service Coordination: Provider Qualifications And Duties

01. Provider Agreement. Providers must be employees or contractors of an agency. (7-1-26) 02. Supervision. Agencies must provide supervision to all providers by clearly documenting each supervisor's ability to address concerns about the services provided under their supervision. (7-1-26) 03. Supervisor Requirements. (7-1-26) a. Master's Degree in a human services field, and twelve (12) months supervised work experience with the population served; or (7-1-26) b. Bachelor's degree in a human services field or RN, and twenty-four (24) months supervised work experience with the population served. (7-1-26) 04. Service Coordinator Requirements. (7-1-26) a. Bachelor's degree in a human services field or RN and twelve (12) months supervised work experience with the population served. (7-1-26) b. Individuals meeting education or licensing requirements but without the required supervised work experience must be supervised by a qualified service coordinator while gaining the required work experience. (7-1-26) 05. Paraprofessional Requirements. Under the supervision of a qualified service coordinator, a paraprofessional can assist in the implementation of the plan. Paraprofessionals cannot conduct assessments, evaluations, person-centered planning meetings, 90-day face-to-face contacts, 180-day progress reviews, plan development, or plan changes. Paraprofessionals cannot be identified as a service coordinator on the plan and cannot supervise service coordinators or other paraprofessionals. They must: (7-1-26) a. Be eighteen (18) years or older with a high school diploma or equivalency and twelve (12) months supervised work experience with the population served; and (7-1-26) b. Be able to read and write at a level necessary to process all paperwork and forms required for IDAHO ADMINISTRATIVE CODE IDAPA 16.03.26 Department of Health & Welfare Medicaid Plan Benefits Section 635 Page 156 service delivery. (7-1-26) 06. Health, Safety, and Fraud Reporting. Providers must report any concerns about fraud, health, and safety to the appropriate governing agency and the Department. (7-1-26) 07. Case Loads. The total caseload of a provider must assure quality service delivery and participant satisfaction. (7-1-26)