38 Ill. Adm. Code 110.180
Office and Office Hours
Section 110
Section 110.180 Office and
Office Hours
Every licensee shall maintain a
place of business or website to which the general public shall have free access
and where all obligations entered into shall be payable.
a) Except as provided in subsection (c), or otherwise authorized
by the Division, each licensed office shall be open not less three consecutive
hours between 8:00 A.M. and 6:00 P.M. on every business day, except Saturdays,
Sundays and legal holidays, during the term of the license, and the licensee
shall file with the Division a schedule of the hours during which it elects to
keep such office open, provided that any licensee may keep its office open for
any period it sees fit in addition to the hours listed in such schedule.
b) Whenever a licensee desires to change the schedule of hours
during which its office shall remain open then on file with the Division, it
may do so upon filing with the Division a schedule setting forth such change of
time at least three days before such change shall go into effect. The schedule
of hours shall be prominently displayed in the place of business of the
licensee.
c) If any payment of principal or interest, or both, shall be due
on any obligations to such licensee on any closed day, then such payment shall
be considered for all purposes, including the computation of interest, as
having been received on the closed day, if such payment shall be received,
whether through the mail or otherwise, at any time before the close of business
on the next regular business day following the closed day.
d) The license of each licensee and the Annual License Fee
Renewal Certificate shall be prominently displayed and be made available for
easy reading by the public in the place of business and website of the
licensee.