38 Ill. Adm. Code 160.180
Office and Office Hours
Section 160
Section 160.180 Office and
Office Hours
Every licensee shall maintain a
place of business or website to which the general public shall have free access
and where all obligations shall be payable.
a) Except as authorized by the Department, each licensed office
shall be open not less than three consecutive hours, between 8:00 A.M. and 6:00
P.M. on every business day, except Saturdays, Sundays and legal holidays,
during the term of the license, and the licensee shall file with the Department
a schedule of the hours during which the licensee elects to keep the office
open, provided that any licensee may keep the office open for any period the
licensee sees fit, in addition to the hours listed in such schedule.
b) Whenever a licensee desires to change the schedule of hours
during which the office shall remain open, the licensee may do so upon filing
with the Department a new schedule setting forth the changes at least three
days before the change shall go into effect. The schedule of hours shall be
prominently displayed in the licensee's place of business.
c) If any payment shall be due on any obligation to such licensee
on any closed day, then such payment shall be considered for all purposes,
including the computation of interest or charges, as having been received on
any closed day, if such payment shall be received, whether through the mails or
otherwise, at any time before the closing of business on the next regular
business day following such closed day.
d) The license of each licensee and the license renewal
certificate shall be prominently displayed in the licensee's place of business
and website.
e) Whenever a licensee changes the place of business to a
location other than that set forth in his license, he shall submit his license
to the Department for change of address 10 days before he intends to occupy new
quarters. The relocation fee of $500 shall accompany the license.