38 Ill. Adm. Code 210.220
Servicing of Accounts by Contract
Section 210.220 Servicing of Accounts by Contract
Upon prior approval of the Director, the licensee may
contract with a third party provider for servicing of accounts (e.g.,
processing of payments, collections, etc.). A request for the Director's
approval shall be in writing and shall include the following:
a) Name
and address of proposed servicer;
b) Executed
contract, conditioned upon approval by the Director, between licensee and
servicer;
c) Contact
person and telephone number of the servicer;
d) A
statement that the licensee will make all books, records, and account
information readily available for examination by the Division;
e) A
statement that the licensee will pay all examination expenses; and
f) Written
consent of servicer for the Division to conduct its examination.