44 Ill. Adm. Code 1150.1400
Complaint Procedure
Section 1150
Section 1150.1400 Complaint
Procedure
A complaint regarding any
decision rendered by or action taken by the Department pursuant to this Part
may be filed with the Department by submitting a written statement setting
forth all the facts and circumstances together with the basis for making such complaint
and specifically how such decision or action is alleged to be in contradiction
of this Part. Upon receipt of a complaint, the Department will determine
whether, in the decision or action complained of, the Department or Staff has
acted in accordance with this Part and advise the person submitting the written
statement as to this determination and as to what additional action, if any,
the Department will take. Provided, however, that any such complaint must be
filed within 14 days from the time the person complaining becomes aware of the
decision or the action is announced to the public, whichever occurs first.