4 Ill. Adm. Code 1000.10
Purpose
Section 1000
Section 1000.10 Purpose
a) This Americans With Disabilities Act Grievance Procedure
(Procedure) is established pursuant to the Americans With Disabilities Act of
1990 (42 U.S.C. Section 12101 et seq.) (ADA) and specifically Section 35.107 of
the Title II regulations, 28 CFR Part 35, requiring that a grievance procedure
be established to resolve grievances asserted by qualified individuals with
disabilities. Should any individual desire to review the ADA or its
regulations to understand the rights, privileges and remedies afforded by it,
please contact the ADA Coordinator.
b) In general, the ADA requires that each program, service and
activity offered by the Agency, when viewed in its entirety, be readily
accessible to and usable by qualified individuals with disabilities.
c) It is the intention of the Agency to foster open communication
with all individuals requesting readily accessible programs, services and
activities. The Agency encourages supervisors of programs, services and
activities to respond to requests for reasonable accomodations before they
become grievances.