4 Ill. Adm. Code 100.20
Definitions
Section 100
Section 100.20 Definitions
"Complainant" is an individual with a disability
who files a Grievance Form provided by the Office of the Secretary of State
under this procedure.
"Designated Coordinator" is the person(s) appointed
by the Illinois Secretary of State who is/are responsible for the coordination
of efforts of the Office of the Secretary of State to comply with and carry out
its responsibilities under Title II of the ADA including investigation of
grievances filed by complainants. The Designated Coordinator can be contacted
at 196 Centennial Building, Springfield IL 62756. (See 28 CFR 35.107.)
"Grievance" is any complaint under the ADA that is
reduced to writing by an individual with a disability who meets the essential
eligibility requirements for participation in or receipt of the benefits of a
program, activity or service offered by the Office of the Secretary of State,
and believes he or she has been excluded from participation in, or denied the
benefits of, any program, service or activity of the Office of the Secretary of
State or has been subject to discrimination by the Office of the Secretary of
State.
"Grievance Form" is prescribed for the purpose of
filing a grievance under this Section and includes information such as name,
address, phone number, nature of the grievance with specificity including date
of incident, time, place and witnesses if applicable.