4 Ill. Adm. Code 1075.30
Procedure
Section 1075
Section 1075.30 Procedure
a) Grievances shall be submitted in accordance with procedures
established in Section 1075.40 and 1075.50 of this Part defined below in the
form and manner described, and within the specified time limits. It is
mutually desirable and beneficial that grievances be satisfactorily resolved in
a prompt manner. Time limits established in this procedure are in calendar
days, unless otherwise stated, and may be extended by mutual agreement, in
writing, by the complainant and the reviewer at the Designated Coordinator
Level and the Final Level.
b) A complainant's failure to submit a grievance, or to submit or
appeal it to the next level of procedure, within the specified time limits,
shall mean that the complainant has withdrawn the grievance or has accepted the
last response given from the Office of Public Counsel in the grievance
procedure.
c) The Office of Public Counsel shall, upon being informed of
that individual's desire to file a formal grievance, instruct the individual
how to receive a copy of this procedure and the Grievance Form.