4 Ill. Adm. Code 1700.10
Purposes
Section 1700.10 Purposes
a) This grievance procedure is established pursuant to the
Americans With Disabilities Act of 1990 (42 USC 12101 et seq.) (ADA) and
specifically Section 35.107 of the Title II regulations, 28 CFR 35, requiring
that a grievance procedure be established to resolve grievances asserted by
qualified individuals with disabilities. Should any individual desire to review
the ADA or its regulations to understand the rights, privileges and remedies
afforded by it, please contact the Designated Coordinator.
b) In general, the ADA requires that each program, service and
activity offered by the Department of Public Health, when viewed in its
entirety, be readily accessible to and usable by qualified individuals with
disabilities.
c) It is the intention of the Department to foster open
communication with all individuals requesting readily accessible programs,
services and activities. The Department encourages supervisors of programs,
services and activities to respond to requests for modifications before they
become grievances.