4 Ill. Adm. Code 1725.20
Purpose
Section 1725.20 Purpose
a) This
Part establishes a formal grievance procedure for reasonable accommodation
requests and complaints of alleged discrimination asserted by qualified
individuals with disabilities as required by 28 CFR 35.107 of the federal
regulations under Title II of the Americans With Disabilities Act of 1990 or
protected persons under other federal and State civil rights laws.
b) The
Department encourages managerial and supervisory staff of programs, services,
and activities to respond to requests for reasonable accommodations and
complaints of alleged discrimination before a matter gives rise to a formal
grievance.
c) It is
the intention of the Department to foster open communication with all
individuals requesting readily accessible programs, services, and activities. Questions
pertaining to the ADA or other federal and State civil rights laws, the
applicable regulations, or the rights, privileges, and remedies afforded by these
laws, should be directed to the ADA/Civil Rights Program Coordinator at the address
listed in Section 1725.10. The Coordinator is responsible for the
investigation of formal grievances, documentation of facts, and presentation of
findings in advising management regarding possible recommendations to resolve
pending disputes.
d) The
rights and protections afforded by this Part are intended to benefit both Department
employees and qualified individuals with disabilities or protected persons who
apply or participate in each program, service, and activity offered by the
Department. The use of this formal grievance procedure does not preclude the
right to file a discrimination complaint directly with the Illinois Department
of Human Rights, the United States Equal Employment Opportunity Commission
(EEOC), or other federal or State agencies with jurisdiction over civil rights
laws. The filing of a complaint of alleged discrimination may not be used as a
basis for future retaliation adversely affecting the rights of any member of
the public.