4 Ill. Adm. Code 175.40
Designated Coordinator Level
Section 175
Section 175.40 Designated
Coordinator Level
a) If an individual desires to file a formal written grievance,
the individual shall promptly, but no later than 180 days after the alleged
exclusion, denial or discrimination, submit the grievance to the Designated
Coordinator in writing on the grievance form prescribed by the Agency for that
purpose.
b) Upon request by the complainant, the Agency shall provide
assistance to the complainant in completing the grievance form.
c) The Designated Coordinator, or his/her representative, shall
investigate the grievance and shall make reasonable efforts to resolve the
grievance. Within 10 business days after receipt of the grievance form, the
Designated Coordinator shall provide a written response to the complainant and
a copy to the Director.