4 Ill. Adm. Code 2110.10
Purposes
Section 408
Section 2110.10 Purposes
a)
This grievance procedure is established pursuant to the
Americans with Disabilities Act of 1990 (42 USC 12101 et seq.) (ADA) and
specifically Section 35.107 of the Title II regulations, 28 CFR 35, requiring
that a grievance procedure be established to resolve grievances asserted by
qualified individuals with disabilities. Should any individual desire to
review the ADA or its regulations to understand the rights, privileges and
remedies afforded by it, please contact Healthcare and Family Services' ('HFS')
504/ADA Coordinator.
b) In
general, the ADA requires that each program, service and activity offered by
HFS, when viewed in its entirety, be readily accessible to and usable by
qualified individuals with disabilities.
c) It is
the intention of HFS to foster open communication with all individuals
requesting readily accessible programs, services and activities. HFS
encourages supervisors of programs, services and activities to respond to
requests for modifications before they become grievances.