4 Ill. Adm. Code 275.20
Definitions
Section 275
Section 275.20 Definitions
a) Who May File a Grievance. Any individual with a disability
may file a grievance with the Department if the individual:
1) meets the essential eligibility requirements for participation
in or receipt of the benefits of a program, activity or service offered by the
Department; and
2) believes he/she has been excluded from participation in or
denied the benefits of any program, service or activity of the Department or
has been subject to discrimination by the Department.
b) "Complainant" is an individual with a disability who
files a Grievance Form provided by the Department under this procedure.
c) "Designated Coordinator" is the person(s) appointed
by the Director of the Department (the Director) who is/are responsible for the
coordination of efforts of the Department to comply with and carry out its
responsibilities under Title II of the ADA, including investigation of
grievances filed by complainants. (See 28 CFR 35.107).