4 Ill. Adm. Code 325.110
General Purposes
Section 325
Section 325.110 General
Purposes
a) This ADA Grievance Procedure (Procedure) is established
pursuant to the Americans with Disabilities Act of 1990 (42 USC Section 122.10
et seq.) (ADA) and specifically Section 35.107 of the Title II regulations, 28
CFR Part 35, requiring that a grievance procedure be established to resolve
grievances asserted by qualified individuals with disabilities. Should any
individual desire to review the ADA or its regulations to understand the
rights, privileges and remedies afforded by it, please contact the Designated
Coordinator.
b) In general, the ADA requires that each program, service, and
activity offered by the Department, when viewed in its entirety, be readily
accessible to and usable by qualified individuals with disabilities.
c) It is the intention of the Department to foster open
communication with all individuals requesting readily accessible programs,
services and activities. The Department encourages supervisors of programs,
services and activities to respond to requests for modifications before they
become grievances.