4 Ill. Adm. Code 450.10
Purpose
Section 450
Section 450.10 Purpose
a) This Americans With Disabilities Act (ADA) Grievance Procedure
(Procedure) is established pursuant to the Americans With Disabilities Act of
1990 (42 USC Section 12101 et seq.) and specifically Section 35.107 of the
Title II regulations, 28 CFR Part 35, requiring that a grievance procedure be
established to resolve grievances asserted by qualified individuals with
disabilities. Should any individual desire to review the ADA or its
regulations to understand the rights, privileges and remedies afforded by it,
please contact the Designated Coordinator.
b) In general, the ADA requires that each program, service and
activity offered by the Department, when viewed in its entirety, be readily
accessible to and usable by qualified individuals with disabilities.
c) It is the intention of the Department to foster open
communication with all individuals requesting readily accessible programs,
services and activities. The Department encourages supervisors of programs,
services and activities to respond to requests for modifications before they
become grievances.