4 Ill. Adm. Code 550.70
Case-by-Case Resolution
Section 550
Section 550.70 Case-by-Case
Resolution
Each grievance involves a unique
set of factors that includes, but is not limited to, the specific nature of the
disability; the essential eligibility requirements; the benefits to be derived,
and the nature of the service, program or activity at issue; the health and
safety of others; and, whether an accommodation would constitute a fundamental
alteration to the program, service or activity or undue hardship on the
Department. Accordingly, termination of a grievance at any level, whether
through the granting of relief or otherwise, shall not constitute a precedent
on which any other complainants should reply.