4 Ill. Adm. Code 750.70
Case-by-Case Resolution
Section 750
Section 750.70 Case-by-Case
Resolution
Each grievance involves a unique
set of factors that includes, but is not limited to: the specific nature of
the disability; the essential eligibility requirements, the benefits to be
derived, and the nature of the service, program or activity at issue; the
health and safety of others; and whether an accommodation would constitute a
fundamental alteration of the program, service or activity, or undue hardship
on the Department. Accordingly, termination of a grievance at any level,
whether through the granting of relief or otherwise, shall not constitute a
precedent on which any other Complainant should rely.