4 Ill. Adm. Code 825.80
Case-by-Case Resolution
Section 825.80 Case-by-Case Resolution
Each grievance involves a unique set of factors that
includes but is not limited to: the specific nature of the disability; the
essential eligibility requirements, the benefits to be derived, and the nature
of the service, program, or activity at issue; the health and safety of others;
and whether an accommodation would constitute a fundamental alteration to the
program, service, or activity, or cause undue hardship for the Department.
Accordingly, termination of a grievance at any level, whether through the
granting of relief or otherwise, shall not constitute a precedent on which any
other complainants should rely.