4 Ill. Adm. Code 950.10
Purposes
Section 950
Section 950.10 Purposes
a) This Grievance Procedure (Procedure) is established pursuant
to the Americans With Disabilities Act of 1990, 42 U.S.C. Section 12101 et seq.
(ADA) and specifically Section 35.107 of the Title II regulations, 28 CFR Part
35, requiring that a grievance procedure be established to resolve grievances
asserted by qualified individuals with disabilities. Should any individual
desire to review the ADA or its regulations to understand the rights,
privileges and remedies afforded by it, please contact the Designated
Coordinator.
b) In general, the ADA requires that each program, service and
activity offered by the Illinois Development Finance Authority, when viewed in
its entirety, be readily accessible to and usable by qualified individuals with
disabilities.
c) It is the intention of the Illinois Development Finance
Authority to foster open communication with all individuals requesting readily
accessible programs, services and activities. The Illinois Development Finance
Authority encourages supervisors of programs, services and activities to
respond to requests for modifications before they become grievances.