56 Ill. Adm. Code 2830.325
Check, Debit Card Or Direct Deposit Authorization Interview
Section 2830
Section 2830.325 Check, Debit
Card Or Direct Deposit Authorization Interview
a) The Department employee assigned to the matter shall conduct
an interview of the claimant that is limited to the issues set forth in the
notice of interview.
b) All testimony at the interview shall be made under oath or
affirmation.
c) At the interview, the Department employee assigned to the
matter shall:
1) Inform the parties of the purpose of the interview and of
their rights under the Act and the rules promulgated thereunder;
2) Present to the claimant all relevant material obtained during
the investigation;
3) If the second endorser is present, take any testimony offered
by the second endorser on the cashing of the benefit check;
4) Provide the claimant with an opportunity to explain any
reasons or to present any evidence that would show that the signature on the benefit
check, change of address or direct deposit authorization form is not the
claimant's (or otherwise that one of these forms is not authentic if it was
submitted via the internet), and then allow the claimant to cross-examine any
witnesses at the hearing or rebut any other evidence presented; and
5) Issue a decision on the available facts, even if the claimant
does not appear at the interview (there shall be no defaults for want of
prosecution, though the claimant may withdraw the request for reissuance).