59 Ill. Adm. Code 132.30
Client Rights
Section 132.30Â Client Rights
To assure that a client's rights are protected and that all
services provided to clients comply with the law, all providers under this Part
shall ensure that:
a)Â Â Â Â Â Â Â Â A
client's rights shall be protected in accordance with Chapter 2 of the Mental
Health and Developmental Disabilities Code [405 ILCS 5].
b)Â Â Â Â Â Â Â Â The
right of a client to confidentiality shall be governed by the Mental Health and
Developmental Disabilities Confidentiality Act and the federal Health Insurance
Portability and Accountability Act of 1996.
c)Â Â Â Â Â Â Â Â Staff shall inform the
client upon intake and annually of the following:
1)Â Â Â Â Â Â Â Â The
rights in accordance with subsections (a) and (b);
2)Â Â Â Â Â Â Â Â The
right to contact the Illinois Guardianship and Advocacy Commission and Equip
for Equality, Inc. The provider shall offer assistance to a client in
contacting these groups, giving each client the address and telephone number of
the Guardianship and Advocacy Commission and Equip for Equality, Inc.;
3)Â Â Â Â Â Â Â Â The
right to be free from abuse, neglect and exploitation;
4)Â Â Â Â Â Â Â Â The
right to be provided mental health services in the least restrictive setting;
5)Â Â Â Â Â Â Â Â The
client's right or the guardian's right to present grievances up to and
including the provider's Executive Director or comparable position. The client
or guardian will be informed of how his or her grievances will be handled at
the provider level. A record of, and the response to, those grievances shall
be maintained by the provider. The Executive Director's decision on the
grievance shall constitute a final administrative decision (except when the
decisions are reviewable by the provider's governing board, in which case the
governing board's decision is the final authority at the provider level);
6)Â Â Â Â Â Â Â Â The
right not to have services reduced, denied, suspended or terminated for
exercising any rights;
7)Â Â Â Â Â Â Â Â The
right to contact the public payer or its designee and to be informed of the
public payer's process for reviewing grievances;
8)Â Â Â Â Â Â Â Â The
right to have disabilities accommodated as required by the Americans With
Disabilities Act, section 504 of the Rehabilitation Act and the Human Rights
Act [775 ILCS 5]; and
9)Â Â Â Â Â Â Â Â The
right to contact HFS or its designee and to be informed by HFS or its designee
of the client's healthcare benefit and the process for reviewing grievances.
d)Â Â Â Â Â Â Â Â The
sharing of information consistent with this Section shall be communicated in a
language or a method of communication that the client understands. Documentation
that this information was shared in that manner shall be noted in the clinical
record.