77 Ill. Adm. Code 220.3100
Quality Assessment and Improvement
Section 220
Section 220.3100Â Quality
Assessment and Improvement
a)Â Â Â Â Â Â Â Â The licensee shall develop and implement a quality assessment
and improvement program designed to meet at least the following goals:
1)Â Â Â Â Â Â Â Â Ongoing monitoring and evaluation of the quality of services
provided by the program, including but not limited to:
A)Â Â Â Â Â Â Â Accomplishment of outcome goals;
B)Â Â Â Â Â Â Â Accomplishment of program goals;
C)Â Â Â Â Â Â Â Participant satisfaction; and
D)Â Â Â Â Â Â Â Quality of life.
2)Â Â Â Â Â Â Â Â Routine review of quality indicators to ensure identification
of problem areas.
3)Â Â Â Â Â Â Â Â Identification and implementation of corrective action to
address problem areas.
b)Â Â Â Â Â Â Â Â The licensee shall have a written quality assessment plan,
which shall include but is not limited to:
1)Â Â Â Â Â Â Â Â A statement of its mission and philosophy;
2)Â Â Â Â Â Â Â Â A statement of its goals;
3)Â Â Â Â Â Â Â Â Measurable objectives; and
4)Â Â Â Â Â Â Â Â Identification of the persons responsible for administering
the program.
c)Â Â Â Â Â Â Â Â The Department and the Board shall have access to any
materials or documents generated pursuant to the facility's quality assessment
and improvement or that pertain to utilization and satisfaction, and financial
viability of the facility. Such information shall be used by the Department
and the Board to evaluate and assess the facility in relation to the
requirements of the Act and shall be confidential.