77 Ill. Adm. Code 264.1700
Client Rights
Section 264.1700Â Client Rights
a)Â Â Â Â Â Â Â Â A
client shall not be deprived of any rights, benefits, or privileges guaranteed
by law based solely on the client's status as a client of the birth center.
b)Â Â Â Â Â Â Â Â Every
client shall be permitted to refuse medical treatment and to know the
consequences of such action.
c)Â Â Â Â Â Â Â Â It is
the right of every pregnant person, and support person, to expect and receive
services as per the Medical Patient Rights Act and as listed below:
1)Â Â Â Â Â Â Â Â Good
quality care and high professional standards that are continually maintained
and reviewed.
2)Â Â Â Â Â Â Â Â Answers
to questions regarding services and treatment, and the names and functions of
the staff person providing services.
3)Â Â Â Â Â Â Â Â Confidentiality
of client records. Information from or copies of records may be released only
to authorized individuals, and the birth center shall ensure that unauthorized
individuals cannot gain access to or alter client records. The birth center
shall release original medical records only in accordance with federal or State
laws, court orders, or subpoenas.
4)Â Â Â Â Â Â Â Â Unimpeded,
private, and uncensored communication by mail and telephone. The birth center
shall ensure that correspondence is promptly received and mailed, and that
telephones are reasonably accessible.
5)Â Â Â Â Â Â Â Â Respectful
and dignified treatment at all times.
6)Â Â Â Â Â Â Â Â Information
regarding cost and counseling on the availability of known financial resources
to the service being rendered.
7)Â Â Â Â Â Â Â Â Disclosure
and discussion of the nature, purposes, expected effects, and results of the
medical treatment under consideration, prior to signing an informed consent.
8)Â Â Â Â Â Â Â Â Access
to an obstetrician, family practitioner (family physician), physician,
certified nurse midwife, or licensed certified professional midwife, pursuant
to Section 264.1250(n).
9)Â Â Â Â Â Â Â Â A
copy of the birth center's rules that apply to conduct as a pregnant person,
spouse, support person, and other family member or visitor.
10)Â Â Â Â Â Â A
written copy of the rights guaranteed by this Section and by the birth center.
11)Â Â Â Â Â Â Treatment
without discrimination based upon race, color, religion, sexual preference,
national origin, or source of payment.
12)Â Â Â Â Â Â The
right to expect emergency procedures to be implemented without unnecessary
delay.