Mandatory Services

Section 295 Section 295.4020  Mandatory Services Each establishment shall provide or arrange for the following mandatory services: a) Three meals per day available to the residents, prepared by the establishment or an outside contractor; b) Housekeeping services including, but not limited to, vacuuming, dusting, and cleaning the resident's unit; c) Personal laundry and linen services available to the residents, provided or arranged for by the establishment; d) Security provided 24 hours each day including, but not limited to, locked entrances or building or contract security personnel; e) An emergency communication response system, which is a procedure in place 24 hours each day by which a resident can notify building management, an emergency response vendor, or others able to respond to his or her need for assistance; and f) Assistance with activities of daily living as required by each resident. (Section 10 of the Act)