83 Ill. Adm. Code 450.160
Complaint Procedures
Section 450
Section 450.160 Complaint
Procedures
a) Complaints alleging violations of this Part shall be filed
pursuant to 83 Ill. Adm. Code 200.
b) Pursuant to Section 16-121 of the Act, after notice and
hearing held on complaint or on the Commission's own motion, the Commission
may:
1) Order the affiliated alternative retail electric supplier to
cease and desist, or correct, any violation of or non-conformance with the
provisions of 83 Ill. Adm. Code 450;
2) Impose financial penalties for violations of or
non-conformance with the provisions of 83 Ill. Adm. Code 450, not to exceed
$10,000 per occurrence or $30,000 per day for those violations or the
non-conformance that continue after the Commission issues a cease-and-desist
order; and
3) Alter, modify or suspend the certificate of service authority
of an electric utility's affiliated alternative retail electric supplier for
substantial or repeated violations of or non-conformance with the provisions of
83 Ill. Adm. Code 450.