83 Ill. Adm. Code 451.420
Technical Qualifications under Subpart E
Section 451
Section 451.420 Technical
Qualifications under Subpart E
a) Applicant shall be deemed to possess sufficient technical
capabilities to serve nonresidential retail customers under this Subpart if it
maintains a technical staff on duty or on call 24 hours each day to operate and
maintain applicant's facilities as needed.
b) The applicant shall designate in its application, and shall
agree thereafter to maintain, a telephone number, fax number, and address where
its staff can be directly reached at all times. Maintenance of an answering
service or machine, pager, or similar message-taking procedure does not satisfy
this requirement.
c) The applicant shall include in its application an exhibit that
identifies, by name and job title, the persons on its staff, and agents or
contractors utilized pursuant to Section 451.430, with the technical experience
required under this Subpart E. The exhibit shall provide a description of the
relevant occupational experience for each person, including a description of
the duties and duration of the duties being used to meet each experience
requirement of this Section.