83 Ill. Adm. Code 600.160
Meter Bills
Section 600
Section 600.160 Meter Bills
a) Except as hereinafter set forth, bills rendered periodically
to customers for metered service shall show the date and the reading of the
meter at the beginning and the end of the period for which the bill is
rendered, the due date of the bill, the volume of water used, the amount of the
bill and a condensed statement of the principal rates.
b) In cases, however, whereby reason of the use of postal or
other card form of billing, or for other good reasons, the information set
forth in the preceding paragraph cannot reasonably be placed on such bills, any
utility shall present for filing with the Commission, in conjunction with its
rules, a proposed form of billing. Upon the said proposed form being approved
or passed to the files by the Commission, billing shall be made in accordance
therewith. The Commission may reject or require modification of any such
proposed form of billing, or at its discretion, require a hearing thereon.
c) In those cases where the principal rates are not shown on the
bill, the utility shall provide each customer a copy of the rates at least once
each year and following a change in the rates. Said notice may accompany the
regular bill for service.
d) In addition to the above, each utility shall file with the
Commission Water Engineering Staff within 30 days from the date of this order,
two copies of the bill form presently in use. Each time said form is changed,
the utility shall file 2 copies of the new form with the staff and, if
required, file a copy with the Commission.