83 Ill. Adm. Code 600.250
Emergency Telephone Number
Section 600
Section 600.250 Emergency
Telephone Number
a) In addition to a toll free phone number available during
normal working hours, each utility shall maintain a toll free number available
24 hours a day for emergency situations. Said numbers shall be published in
the telephone directory in each area served by the utility.
b) Within 30 days from the effective date of this Part each
utility shall notify the Commission Water Engineering Staff of such numbers and
promptly advise said staff of any changes in the numbers. In cases where the
numbers are changed the utility shall notify its customers in printing. Said
notice may accompany the next regular billing.