83 Ill. Adm. Code 602.60
Records
Section 602.60 Records
a) Each public utility shall retain a paper or
electronic record of the written notice that is to be provided by March 1 of
each year and the date on which the written notice was made.
b) Each public utility shall retain a paper or
electronic record that identifies each new customer and the date on which each
new customer was notified in writing of his or her right to see proper
identification.
c) Each public utility shall retain a paper or
electronic record of each contract or other agreement with each subcontractor
that provides for the requirement that any individual working on behalf of that
subcontractor shall present picture identification when visiting a customer's
home or place of business.