83 Ill. Adm. Code 734.130
Notice of Mediation
Section 734
Section 734.130 Notice of
Mediation
a) Within seven calendar days after receipt of a consumer's
request for mediation, the Chief Clerk of the Commission shall notify in
writing the consumer and the respondent telecommunications carrier.
b) The notice shall explain the mediation process and a copy of
the request for mediation submitted to the Chief Clerk of the Commission
pursuant to Section 734.110 shall be provided to the respondent
telecommunications carrier.