83 Ill. Adm. Code 737.440
Interoffice Trunks
Section 737.440 Interoffice Trunks
Local interoffice trunks and intraoffice trunks, interoffice
toll trunks, and the intertoll trunk and any related switching components shall
be engineered so that at least 98% of calls shall not encounter an All Trunks
Busy (ATB) condition and at least 98% of properly dialed incoming interMSA
calls, during the busy hour, shall receive ringing signal, station busy tone,
or intercept (other than ATB) on the first attempt. When the completion rate
falls below 98% for 3 consecutive months, corrective action shall be initiated
and the action reported to the Commission.