89 Ill. Adm. Code 104.11
Pre-Appeal Review
Section 104
Section 104.11 Pre-Appeal
Review
a) Upon the initiation of an appeal, the Department shall
immediately conduct an informal review of the action or inaction which has
served as the basis for the appeal and, if indicated, reverse or modify its
decision or take other action, as necessary.
b) If the appellant does not withdraw the appeal following the
informal review, the Department shall complete a statement of facts supporting
its action or inaction.