89 Ill. Adm. Code 410.300
Case Management Services
Section 410
Section 410.300 Case
Management Services
It shall be the responsibility
of the emergency shelter to provide for case management services for the
residents in one of two ways:
a) through referrals approved by the Department to the case
management services of other organizations who have agreed in writing to
provide these services to the residents of the emergency shelter who want them;
or
b) through the direct provision of case management services to
residents who want them by the staff of the emergency shelter.