What May Be Appealed

Section 510 Section 510.20  What May Be Appealed The following may be appealed under this Part: a)         DHS-ORS' refusal to provide any service it is authorized to provide; b)         modification of any service currently provided to the customer by DHS-ORS, termination of a service or case closure, unless agreed to by the customer and DHS-ORS; c)         a determination that a customer is ineligible for services; d)         issues related to sex equity at DHS-ORS schools, set forth in 89 Ill. Adm. Code 829; e)         refusal of the schools to permit modifications to a student's records, set forth in 89 Ill. Adm. Code 765.60(a)(1); f)         inaction of DHS-ORS employees as defined in Section 510.10; g)         dissatisfaction of a licensed vendor in the Business Enterprise Program for the Blind with any action of DHS-ORS arising from the administration of the Business Enterprise Program for the Blind; and h)         dissatisfaction of a customer of the Community Residential Services for the Blind and Visually Impaired (CRSBVI) program as set forth in 89 Ill. Adm. Code 730, Subpart D.