89 Ill. Adm. Code 552.20
Referral
Section 552.20 Referral
A referral for VR services must be officially recorded on
the date it is received. An initial interview must be completed and the
customer placed into application status no later than 30 days from the date of
the referral. In the event an individual does not respond to reasonable
attempts by DHS-DRS staff to complete the application process, the case will be
closed.