Denial or Termination of HSP Services

Section 684 Section 684.100  Denial or Termination of HSP Services HSP services shall be denied or terminated and case closure initiated at any time the Customer: a)         moves from the State of Illinois or cannot be located or contacted; b)         is determined to have a projected service cost above that of the projected cost of institutionalization, with the exceptions found at 89 Ill. Adm. Code 682.520; c)         refuses services or further services; d)         dies; e)         is institutionalized and not expected to be released for a period to exceed 60 calendar days; f)         has been referred to another agency for the same or similar services and no longer requires or is eligible for HSP services; g)         fails to conduct himself or herself in an appropriate manner (e.g., commits physical, sexual or repeated verbal abuse against a DHS employee, provider or agent providing services through HSP; knowingly provides false information; or performs illegal activity that would have a direct and negative effect on the Home Services Program); h)         is not, or is no longer, at risk of institutionalization due to improvement of his or her condition; i)          fails to meet other eligibility criteria found at 89 Ill. Adm. Code 682 as a result of an initial determination of eligibility or redetermination of eligibility; j)          fails to cooperate (e.g., refuses to complete and sign necessary forms, fails to keep appointments, fails to maintain adequate providers); k)         cannot have a safe and adequate Service Plan developed for him or her as a result of the original determination of eligibility or redetermination of eligibility; or l)          fails to comply with HSP requirements.