92 Ill. Adm. Code 1546.150
Enforcement
Section 1546.150 Enforcement
a) No
formal complaint of an alleged violation of this Part may be filed until the
filing party has attempted to address the alleged allegations with the rail
carrier. Any complaint of an alleged violation of this Part shall contain a
written statement that the filing party has made a reasonable, good faith
attempt to address the alleged violation with the rail carrier.
b) All
formal complaints filed with the Commission shall be resolved pursuant to
procedures set forth in 83 Ill. Adm. Code 200.170.