IN Bulletin 260
Continuation of Waiver of Clinical Information Requirements for Prior Authorization During the COVID-19 Public Health Emergency
Indiana Department oflnsnrance
September 1, 2021
Bulletin 260
CONTINUATION OF WAIVER OF CLINICAL INFORMATION REQUIREMENTS
FOR PRIOR AUTHORIZATION DURING THE COVID-19 PUBLIC HEALTH
EMERGENCY
This Bulletin is directed to all insurers issuing accident and sickness insurance policies, as
defined at IC§ 27-8-5-1, and all health maintenance organizations ("HMOs"), as defined at IC§
27-13-1-19 (collectively, "insurers"), that issue major medical plans in compliance with the
Affordable Care Act ("ACA") and short-te1m, limited-duration plans in the individual and group
markets are subject to this Bulletin. This Bulletin is also applicable to insurers subject to the
Families First Coronavirus Response Act ("FFCRA") and Coronavirus Aid, Relief, and
Economic Security Act ("CARES Act"). Due to the declaration of a public health emergency
throughout the State of Indiana as a result of the Coronavirus Disease 2019 ("COVID-19") and
the issuance of Governor Holcomb's Executive Order 21-24, on September 1, 2021, the Indiana
Department oflnsurance ("IDOI") issues this Bulletin to extend its position on ce1iain prior
authorization requirements as initially announced in Bulletin 255.
Due to a rise in COVID-19 cases, increased demands are straining hospital systems throughout
the state. To increase the number of hospitals beds and staff available to combat the COVID-19
public health emergency, the IDOI strongly encourages insurers to waive clinical information
requirements for prior authorizations where doing so will expedite and facilitate the transfer or
discharge of patients to the most appropriate setting, including post-acute placement. Insurers
may require a prior authorization fotm to be submitted but should waive the clinical information
requirements for the prior authorization through September 30, 2021. After such period of time
has expired, insurers may require the provider or facility to submit clinical information for
subsequent prior authorizations. IDOI requests insurers prioritize timely responses to prior
authorization requests to facilitate patient transfers.
Information regarding the daily statewide cases of COVID-19 may be found at
https://www.coronavirus.in.gov/index.htm.
Questions regarding this Bulletin should be directed to Heather Alford at halford@idoi.in.gov.
INDIANA DEPARTMENT OF INSURANCE
4z;;; ffl/
Arny~ard,
Insurance Commissioner