405 IAC 5-3-9 Prior authorization after services have begun

Sec. 9. Prior authorization will be given after services have begun or supplies have been delivered only under the following circumstances: (1) Pending or retroactive member eligibility. The prior authorization request must be submitted within twelve (12) months of the date of the issuance of the member's Medicaid card. (2) Mechanical or administrative delays or errors by the office. (3) Services rendered outside Indiana by a provider who has not yet received a provider manual. (4) Transportation services authorized under 405 IAC 5-30. The prior authorization request must be submitted within twelve (12) months of the date of service. (5) The provider was unaware that the member was eligible for services at the time services were rendered. Prior authorization will be granted in this situation only if the following conditions are met: (A) The provider's records document that the member refused or was physically unable to provide the member identification (RID) number. (B) The provider can substantiate that the provider continually pursued reimbursement from the patient until Medicaid eligibility was discovered. (C) The provider submitted the request for prior authorization within sixty (60) days of the date Medicaid eligibility was discovered.